Creating the ‘Nirvana’ experience to underpin your workflow
Happy customers and happy employees is a combination that companies strive for. Jane Pettman of ServiceNow explains how that nirvana experience or experience economy can be achieved.
Unifying cultures and processes during the Wabtec and GE Transportation merger with ServiceNow
Wabtec and GE Transportation merged in 2019 to become a global leader in transportation and logistics. The newly formed organisation needed to combine its ServiceNow instances to support end users.
Experience4U - how Guildford Borough Council went from too many systems and not enough money to integrated ERP and £1.3 million savings
Guildford Borough Council has gone from having multiple siloed systems to one integrated replacement based on Unit4's ERP platform.
Experience4U - tracking Southampton City Council's journey to cloud ERP
How Southampton City Council made the move to cloud ERP with Unit4.
Experience4U - Eurofins shifts to a continuous employee engagement model in testing times
Keeping on top of employee sentiment has never been more important than during the COVID crisis, causing Eurofins Digital Testing to adapt to a new approach to monitoring its workforce's mood.
PetSmart’s Chewy undergoes a ‘digital paw-formation’ with ServiceNow
Chewy is a multi-billion dollar online pet store and has spent the last couple of years streamlining its processes and enabling its teams with ServiceNow.
Experience4U - Unit4 launches ERPx for the 21st century
Unit4 may have a 40-year heritage but it's not preventing them from looking to a fresh future
Falling back in love with financials at Forest Research
Modernizing an ageing ERP landscape is never fun, but the rewards are worthwhile when the project plan is well executed.
AstraZeneca is using ServiceNow to ensure its scientists focus on science, not bureaucracy
AstraZeneca began using ServiceNow within its IT function years ago, but is expanding its use case in a number of areas to help its scientists push boundaries.
The CIA is using ServiceNow to deliver bots as ‘digital labour’ across the Agency
ServiceNow is helping the CIA manage a Center of Excellence to deliver bots that are automating tasks and improving efficiency.
How BP is using ServiceNow to transform into an ‘integrated energy company’
BP has said that it wants to be carbon neutral by 2050. Key to this is also rethinking IT and digital, where it has adopted a common data model using ServiceNow.
Deutsche Bahn Systel uses ServiceNow to put the power of IT in the hands of users
CIO Claudia Plattner details how Deutsche Bahn Systel is rolling out the ServiceNow platform to automate IT provision and change how users think about technology.
Inside Surrey County Council's switch from SAP to Unit4
Surrey CC is throwing out a 16 year old SAP system in favor of Unit4. What's going on? We talk to the project's executive leader.
