Happy customers and happy employees is a combination that companies strive for. Jane Pettman of ServiceNow explains how that nirvana experience or experience economy can be achieved.
Wabtec and GE Transportation merged in 2019 to become a global leader in transportation and logistics. The newly formed organisation needed to combine its ServiceNow instances to support end users.
Experience4U - how Guildford Borough Council went from too many systems and not enough money to integrated ERP and £1.3 million savings
Guildford Borough Council has gone from having multiple siloed systems to one integrated replacement based on Unit4's ERP platform.
How Southampton City Council made the move to cloud ERP with Unit4.
Keeping on top of employee sentiment has never been more important than during the COVID crisis, causing Eurofins Digital Testing to adapt to a new approach to monitoring its workforce's mood.
Chewy is a multi-billion dollar online pet store and has spent the last couple of years streamlining its processes and enabling its teams with ServiceNow.
Unit4 may have a 40-year heritage but it's not preventing them from looking to a fresh future
Modernizing an ageing ERP landscape is never fun, but the rewards are worthwhile when the project plan is well executed.
AstraZeneca began using ServiceNow within its IT function years ago, but is expanding its use case in a number of areas to help its scientists push boundaries.
ServiceNow is helping the CIA manage a Center of Excellence to deliver bots that are automating tasks and improving efficiency.
BP has said that it wants to be carbon neutral by 2050. Key to this is also rethinking IT and digital, where it has adopted a common data model using ServiceNow.
CIO Claudia Plattner details how Deutsche Bahn Systel is rolling out the ServiceNow platform to automate IT provision and change how users think about technology.
Surrey CC is throwing out a 16 year old SAP system in favor of Unit4. What's going on? We talk to the project's executive leader.