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AstraZeneca is using ServiceNow to ensure its scientists focus on science, not bureaucracy This article is sponsored by:

AstraZeneca began using ServiceNow within its IT function years ago, but is expanding its use case in a number of areas to help its scientists push boundaries.

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The CIA is using ServiceNow to deliver bots as ‘digital labour’ across the Agency This article is sponsored by:

ServiceNow is helping the CIA manage a Center of Excellence to deliver bots that are automating tasks and improving efficiency.

How BP is using ServiceNow to transform into an ‘integrated energy company’ This article is sponsored by:

BP has said that it wants to be carbon neutral by 2050. Key to this is also rethinking IT and digital, where it has adopted a common data model using ServiceNow.

Deutsche Bahn Systel uses ServiceNow to put the power of IT in the hands of users This article is sponsored by:

CIO Claudia Plattner details how Deutsche Bahn Systel is rolling out the ServiceNow platform to automate IT provision and change how users think about technology.

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Inside Surrey County Council's switch from SAP to Unit4 This article is sponsored by:

Surrey CC is throwing out a 16 year old SAP system in favor of Unit4. What's going on? We talk to the project's executive leader.

Navigating the unknown in the new COVID-19 economy This article is sponsored by:

Paul Smith, EMEA SVP and General Manager at ServiceNow, shares learnings from his conversations with CEOs and CIOs that are trying to navigate digital investment in the new COVID-19 world.

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COVID-19 highlights the need for a platform of platforms approach - it’s a once-in-a-generation opportunity This article is sponsored by:

The COVID-19 pandemic has exposed weaknesses in old value chains. Now is the time to embrace a workflow revolution underpinned by a platform of platforms approach, writes ServiceNow’s VP of Innovation Chris Pope.

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ServiceNow takes pragmatic view of COVID-19 economy in 2021 - launches new products to support customers This article is sponsored by:

ServiceNow executives recognise that budgets are being cut and projects reprioritized - but it wants to be at the forefront of providing strategic leadership.

Agility and resilience - solving the UK’s productivity problem This article is sponsored by:

Jordi Ferrer, Vice President and General Manager UK&I at ServiceNow, outlines how organisations in the UK need to think differently about the nature of work in order to boost productivity.

Man scanning boxes while holding tablet © ServiceNow

How Al Rabie brought IT and business together to weather a changing beverage market during pandemic conditions This article is sponsored by:

Never mind COVID-19, a sugar tax changed the business landscape for drinks manufacturers – but an ERP upgrade helped change the dynamics, writes Michael Ouissi of IFS

Al Rabie drink donated to schools © Al Rabie website.jpg

Customers explain the market logic behind surging investment in digital transformation This article is sponsored by:

Despite the impact of the COVID-19 pandemic, surveys suggest customers are investing more in digital transformation. Michael Ouissi of IFS examines why.

Miniature work team connects cable to laptop © Montri Thipsorn - shutterstock

Re-engineering the business from a distance—it’s still about people This article is sponsored by:

Successful software implementations were never just about the technology. the pandemic brought this reality into sharp focus. This is what we saw.

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How was your Spring season virtual event? IFS spills the beans on its MindFuel event This article is sponsored by:

How did MindFuel work out for IFS? Surprisingly well. Here are our thoughts on the event.