diginomica | Business insights for the enterprise undergoing digital transformation.

Rolling out ServiceNow at University of California, Berkeley - key learnings This article is sponsored by:

UC Berkeley is one of the top research institutions in the world and has aligned the ServiceNow platform with its leadership objectives.

Chevron rolls out ServiceNow for global IT operations in just 7 months This article is sponsored by:

One of the world’s largest energy companies, Chevron, replaced BMC with ServiceNow for ITSM for thousands of users.

Nordic bank DNB ASA centralises IT data with ServiceNow to reduce risk and boost compliance This article is sponsored by:

DNB ASA hopes that the use of ServiceNow across IT will result in better credit and risk scores, meaning it has to keep less in financial reserves.

Swiss Re pursues strategy of ‘no more silos’ by expanding use of ServiceNow This article is sponsored by:

Reinsurance giant Swiss Re started using ServiceNow in its IT function ten years ago. It’s ambitions since then for the Now platform have grown significantly.

ServiceNow expands employee safety and well-being services to help the C-Suite manage return to workplaces This article is sponsored by:

We speak to Blake McConnell, ServiceNow’s SVP Employee Workflow Products, about how employee safety and health is top of mind for companies grappling with the COVID-19 pandemic.

Image of a person at work wearing a face mask to protect against COVID-19

Knowledge 2020 hackathon celebrates health and automation use cases This article is sponsored by:

ServiceNow’s Chris Pope takes us through the top use cases from the Knowledge 2020 hackathon, where it’s clear that COVID-19 had an influence on developers.

Saab recognizes the importance of ‘experience’ for new hires as it standardizes on ServiceNow HR This article is sponsored by:

Swedish defence company Saab brought together all functions across the enterprise to roll-out ServiceNow HR and rethink employee onboarding.

Retail giant 7-Eleven finds success with ServiceNow Customer Service Management This article is sponsored by:

With over 60,000 stores around the world, 7-Eleven has a huge task in serving its customers. It has redefined its processes using the ServiceNow platform to do just that.

ServiceNow reveals products to help companies plan for new COVID-19 workplaces This article is sponsored by:

The announcement of Workplace Service Delivery coincides with a separate integration announcement between ServiceNow and Adobe.

Image of a person at work using ServiceNow products

McDermott pitches ServiceNow as the ‘platform of platforms’ at Knowledge 2020 kick off This article is sponsored by:

CEO Bill McDermott welcomes attendees to ServiceNow’s virtual Knowledge 2020 event by doubling down on the company’s workflow USP.