Coventry Building Society brings a virtual agent and a ‘genius bar’ experience to employees, using ServiceNow, to reduce demand on the service desk.
UT San Antonio has been engaged in an extensive ServiceNow rollout over the past two years - including everything from ITSM to HR.
US Citizenship and Immigration Services had little insight into its budgets and spending, which meant long-term planning was hard. It’s now integrating this data into ServiceNow.
Banking has emerged from the COVID crisis with some credit, argues Suresh Viswanathan, Chief Operating Officer at TSB. ServiceNow is playing its part in making that a reality.
When it comes to transformation stories, give me something ambitious. That's exactly what I got from CDW's presentation at Now at Work 2021. It's about changing your business to deliver what your customers want - and embracing a platform to drive those changes.
There are a series of important principles that should underpin a ServiceNow roll out, as BD's Trisha Johnson explains.
Kam Patel, ServiceNow’s new Senior Director of Public Sector UK, shares his views on how government organizations need to be thinking about data.
