Archive: User experience


Are you Slacking yet?

Is Slack the magic bullet with which to solve your enterprise email problems? That depends but there is evidence that institutional issues are exacerbating or repeating past problems.

Doc Searls

VRM - the flipside of CRM breaks out (part 1)

According to its advocates, Vendor Relationship Management (VRM) has the potential to shake-up the very foundations of the information economy by giving back control of their personal data to individuals. But it is only very early days and there are still huge barriers to surmount.