In an exclusive interview, former SITA technology lead Greg Ouillon, now EMEA Field CTO at New Relic, describes four dimensions of its customers' digital journeys
Digital retailer ASOS has had the worse year of its life so far, but CEO Nick Beighton reckons that the pain of 2019 can be put away.
Chief Data Officer Lee Raybould says firms that want to turn information into insight must receive backing from the board.
Object storage tech is preserving digital assets for future generations.
Wistia is focused on a new way of thinking about brand marketing and introduced some updates to its video marketing platform to support it, while a new podcast platform from Casted wants marketers to do more with their podcasts.
The quest for a halfway decent mobile event app is fraught with the peril of time wasted. But at Controlling 2019, attendees embraced an event app in a way I've never seen before. It made a difference.
Omni-channel retail needs APIs to deliver a sought-after customer experience that leaves cash registers in the past, argues Mulesoft's Paul Crerand.
Once upon a time there was a content marketing platform called Fabl...did they all live happily ever after?
Customer experience shaped by data-driven insights - sounds good, but is it too late for Bed, Bath & Beyond?
Cloud CRM vendor Zendesk launches multi-channel conversation tool and online community platform to help boost customer engagement
Crunching Salesforce holiday shopping data - why a shorter holiday season will give retailers an omni-channel gut check
Salesforce is predicting a record holiday shopping season - but not so fast. This holiday season is shaping up as an epic omni-channel gut check. If retailers want to get on the winning side, there's work to do.
Hitachi Rail has transformed its SAP ECC 6.0 implementation from a system that nobody wants to use, to one in demand from the business. Thanks to Neptune Software.
In the final part of this post-OpenWorld Oracle assessment, a to-do list for Larry Ellison and team to win more ground in the ERP wars.