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Why Cloud? It’s all about the experience economy! This article is sponsored by: Confluent logo

Jon Upton of Confluent explains why the business case for cloud now needs to focus on customer experience and employee experience combined - the experience economy.

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As cookies crumble, it’s outcomes that matter for a personal digital experience, not technology! This article is sponsored by:

Organizations need to rethink the role of websites as products, argues Alex Atzberger, CEO of Optimizely.

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TaylorMade Golf Company's ITSM efficiency is par for the course with Freshworks to the fore This article is sponsored by:

It might not be a 'hole in one' but the operational and efficiency improvements brought by adopting Freshservice have delivered significant benefits.

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Salesforce data - connected shoppers have higher expectations for what they demand from retailers in the Vaccine Economy This article is sponsored by:

COVID drove massive changes through the shopping experience, but what lies beyond in the Vaccine Economy? Salesforce's latest Connected Shoppers report offers some insights on the shape of things to come.

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End of an ERP era, start of a new one in a radically re-imagined world This article is sponsored by:

While many vendors have opined as to the future of work and ERP, NetSuite, last week, showed a lot of new capabilities that could move their customers closer to a very different ERP consciousness.

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Integrating CXO data at US Citizenship and Immigration Services with ServiceNow This article is sponsored by: Now At Work png © ServiceNow

US Citizenship and Immigration Services had little insight into its budgets and spending, which meant long-term planning was hard. It’s now integrating this data into ServiceNow.

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Zoom loses Five9 - leaves the cloud contact center business open to innovative alternatives This article is sponsored by:

The failure of Zoom’s Five9 acquisition has implications on its strategy and for that of a competitor with a similar vision and plans.

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conXion 2021 - in the zone with Geoffrey Moore This article is sponsored by: conXion 2021 logo © Software AG

Building a connected enterprise is crucial, says Geoffrey Moore. Zonal thinking can help organizations put true transformation in place.

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