Retail's need for speed - rules for reaching maximum velocity in an omni-channel world
It'a a High Velocity Retail world out there - and there are some rules of the road to be understood.
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The omni-channel transformation at Macy's is finally working, just as Trump's China trade war comes along to complicate things
President Trump thinks tariffs are great; Macy's CEO Jeff Gannette isn't so happy.
HSBC reduces friction and boosts revenue by going paperless with Adobe
As a global financial institution that is over 100 years old, it’s not surprising HSBC has a whole host of legacy. However, it is reducing friction with Adobe Experience Manager and Adobe Sign.
One day logistics challenge delivers up a new front in the omni-channel retail war between Walmart and Amazon
Getting stuff to your front door more quickly - the evolving e-commerce retail challenge for Amazon and Walmart.
US legislator questions whether Zuckerberg's privacy pivot is only going to make things worse
Sceptical about Facebook's conversion to privacy evangelist? You're not alone...
Knowledge19 - DeloitteAssist answers patient calls for improved care and connection
The management consultancy firm has developed a healthcare product based on Amazon Alexa and ServiceNow that reimagines the hospital bedside call button for the digital age
Calling for a younger Avon Lady - the people challenge for one retail digital transformation program
Recruiting a younger breed of tech-savvy Avon Lady is a priority for the retail institution's digital transformation makeover.
Build 2019 - Nadella pitches a crowd-pleasing 'holy trinity', but stays close to the core engineer audience
Build 2019 kicked off with a CEO keynote that managed to be aspirational and practical at the same time.
Why KFC put its digital ordering and delivery strategy in one bucket with Grubhub
Yum! Brands bet the farm on a third party digital ordering and delivery partnership with Grubhub and the results are finger-lickin' good.
Sainsbury's chases digital differentiators after ASDA merger plan is trashed
With the scheme to buy market leadership thwarted, Sainsbury's plan is to drill down on digital transformation.
A $5 billion privacy fine is a rounding-up error for Facebook, not a reason to change
Humbled, repentent and only looking at a $5 billion fine, Facebook CEO Mark Zuckerberg should thank his lucky stars.
Workday maps out an AI-powered 21C enterprise architecture
At its annual summit for industry analysts, Workday executives set out how AI and machine learning will change enterprise application architectures
Qualtrics and SAP's new mission as a 'system of action' - exclusive interview
In an exclusive interview Qualtrics CEO Ryan Smith and SAP's Adaire Fox-Martin explain the software giant's new mission as a system of action for customers
How to design a user experience with the shop floor operator in mind
When going mobile in manufacturing, the user experience must have the shop floor operator in mind. Plex UX designer Hollie Tanner describes her approach