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FutureStack London - New Relic customers take many paths on the digital journey

In an exclusive interview, former SITA technology lead Greg Ouillon, now EMEA Field CTO at New Relic, describes four dimensions of its customers' digital journeys

All eyes on Black Friday as ASOS boss insists the worst is over after 68% full year profit collapse

Digital retailer ASOS has had the worse year of its life so far, but CEO Nick Beighton reckons that the pain of 2019 can be put away.

Nationwide CDO - a great data strategy focuses on delivering value for the business

Chief Data Officer Lee Raybould says firms that want to turn information into insight must receive backing from the board.

Scotland’s National Library catalogs value from object storage

Object storage tech is preserving digital assets for future generations.

Wistia and Casted are redefining how we manage video and podcast shows

Wistia is focused on a new way of thinking about brand marketing and introduced some updates to its video marketing platform to support it, while a new podcast platform from Casted wants marketers to do more with their podcasts.

Most event apps are stuck in legacy mode, but Whova isn't - a progress report from Controlling 2019

The quest for a halfway decent mobile event app is fraught with the peril of time wasted. But at Controlling 2019, attendees embraced an event app in a way I've never seen before. It made a difference.

Why APIs are key to hitting “Go” on omni-channel retail

Omni-channel retail needs APIs to deliver a sought-after customer experience that leaves cash registers in the past, argues Mulesoft's Paul Crerand.

Building content experiences with Fabl isn't a marketing fairy tale

Once upon a time there was a content marketing platform called Fabl...did they all live happily ever after?

Bed, Bath & Beyond looks to customer data analytics to reverse digital and offline retail decline

Customer experience shaped by data-driven insights - sounds good, but is it too late for Bed, Bath & Beyond?

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Zendesk launches conversation and community engagement tools

Cloud CRM vendor Zendesk launches multi-channel conversation tool and online community platform to help boost customer engagement

Crunching Salesforce holiday shopping data - why a shorter holiday season will give retailers an omni-channel gut check

Salesforce is predicting a record holiday shopping season - but not so fast. This holiday season is shaping up as an epic omni-channel gut check. If retailers want to get on the winning side, there's work to do.

Neptune Software was the ticket to a smoother SAP journey for Hitachi Rail

Hitachi Rail has transformed its SAP ECC 6.0 implementation from a system that nobody wants to use, to one in demand from the business. Thanks to Neptune Software.