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Workday Innovation Summit - customers explain why an HCM and finance platform changes how they extract SaaS value This article is sponsored by:

Customers derive most of the value from cloud applications by pushing for results - long after go-live has come and gone. At Workday Innovation Summit 2024, I got a fresh view: from three customers running HCM and Financial Management on the same cloud platform.

Unum Insurance speaking at Workday Innovation Summit 2024

Workday Innovation Summit - what AI product risks are unacceptable? Workday explains, and customers react This article is sponsored by:

At Workday Innovation Summit 2024, I had a bit of an agenda: no more responsible AI feel good sound bites - the kind we've heard from various keynote stages all year. I wanted specifics - and candid customer reactions. I got both; here's my review.

Workday customer panel with Stacy Davis of Blackbaud

Mapping out the future of map-making - how Overture collaboration could unseat Google's location dominance This article is sponsored by:

Google pioneered the location intelligence industry about twenty years ago, which allowed it to dominate the field. Overture Maps Foundation, a collaboration between traditional mapping vendors and Google Cloud competitors, has introduced a new open map data set to give everyone else a leg up.

Google Maps

TrailblazerDX 2024 - Data Cloud and the 'datablazers' taking a data-first approach to building apps This article is sponsored by:

Under the covers, new features in Data Cloud are key to enabling the AI capabilities that Salesforce unveiled during this week's TrailblazerDX conference, and a new data-first approach to building apps

Muralidhar Krishnaprasad speaks at TrailblazerDX 2024 - @philww

Qualtrics CEO explains why AI should be used to elevate the human experience between organizations and consumers This article is sponsored by:

Zig Serafin, CEO of Qualtrics, explains to diginomica that the proliferation of AI means that consumers will pay a premium for human-like experiences with organizations. But we need AI to build a ‘memory’ of our consumers to facilitate how we engage with them.

qualtrics

World leading art and design university - RCA - implements ServiceNow to improve staff and student experience This article is sponsored by:

Royal College of Art (RCA) takes a unique approach to postgraduate education, but it needed to overhaul its case management systems. Partnering with Bloomberg, it is rolling out ServiceNow to support its staff and students.

female student studying using laptop and learning online © BalanceFormCreative - Shutterstock
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