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Dreamforce 2019 - 5 takeways from SunTrust's open banking journey to API-based integration This article is sponsored by:

Some learnings from SunTrust about its journey with MuleSoft to an API-based integration landscape in preparation for offering open banking services

A branch of SunTrust Bank © J. Michael Jones - shutterstock
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Dreamforce 2019 - The National Aquarium takes a dip into uncharted waters of AI for marketing This article is sponsored by:

The Baltimore-based non-profit has identified two potential use cases for Salesforce.com’s Einstein Prediction Builder tool, which focus on boosting memberships and donations

Einstein the Seal
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Dreamforce 2019 - Community Cloud checks in at Radisson Hotel Group to make it easier for franchisees to do business This article is sponsored by:

Radisson Hotel Group's new ownership triggered a move to make life easier for its franchisee network.

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Dreamforce 2019 - Engie powers up data-centric global digital transformation to tackle the climate change crisis This article is sponsored by:

Energy giant Engie has roots dating back to the 19th century, but it's 21st century planet-saving issues that are driving its global digital transformation program.

Engie
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Dreamforce 2019 - Salesforce talks up voice as telephony comes to Service Cloud This article is sponsored by:

In a tie-up with Amazon, Salesforce brings telephony into Service Cloud, while looking to a future where customers use voice to get data into and out of CRM systems

Bret Taylor (r), Salesforce CPO, with Einstein Smart Speaker DF19 by @philww
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Dreamforce 2019 - Salesforce and Microsoft are 'frenemies with benefits'...again! This article is sponsored by:

It's been an on again, off again 'love story' for the cloud age, but Salesforce and Microsoft have come to a mutually beneficial understanding that should be good news for customers in the '"awkward adolescence" of moving to the public cloud.

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Dreamforce 2019 - Tableau at Dreamforce: an inside look at a CX and analytics convergence This article is sponsored by:

Care for some Tableau with your Dreamforce? Here's the lowdown on how to get Tableau content at Dreamforce - and what I learned from the first on-the-record conversations about this acquisition at Tableau Conference last week.

Francois Agenstat and Bret Taylor at Tableau 2019
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Dreamforce 2019 - previewing the top diversity and inclusion sessions This article is sponsored by:

Psychological safety, ethical AI, allyship and accessibility will be the big themes at this week’s Dreamforce jamboree.

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Dreamforce 2019 - Bluewolf's State of Salesforce 2020 report says look inward for value This article is sponsored by:

Bluewolf's State of Salesforce report is out with more insights into the current adoption and usage trends in the Salesforce user community.

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Dreamforce 2019 - The Brain Tumour Charity turns to personalization to improve patient experience This article is sponsored by:

The UK-based non-profit has put Salesforce’s Interaction Studio to work on delivering relevant information to patients and their families at every stage of their cancer journeys.

Lindsell
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