Usually it's Starbucks doing the coffee roasting. Not this Friday. Time for an overdue questioning of the Starbucks "digital experience." Beware the fugly-channel, a terrifying perversion of the omni-channel.
Gawker.com is officially dead. The litigation that caused its demise is disturbing. The rationalizations from Gawker.com are infuriating. That's fodder for a Friday rant, with enterprise readers in mind.
I have a tale for you about a PR pitch gone awry. Yeah, it's a roast, but I think we all learned something - or most of us, anyhow.
Buzzword bingo is a reality in technology but it is confusing and undermining vendors' ability to communicate value.
Google had a chance to clarify the future of Google+. The result? A masterclass in how-not-to blog. Here's my blow-by-blow transparency translation.
This week's Friday Roast zooms in on HR tech PR. It's not doing a good job at a time when HR is poised to take a strategic role.