2019 had some major ups and downs for Ocado; 2020 presents a fresh set of challenges as the firm seeks to execute on its promise as retail tech platform provider.
Is the "unsustainable" US Postal Service doomed to be Amazon's next victim in the e-commerce economy?
USPS has an "unsustainable business model", but can it execute a digital transformation program in time to fend off further disruption by Amazon?
Google's 'challenger' cloud business hits $10 billion annual run rate as Alphabet breaks out the numbers for the first time
Alphabet has broken out its Google Cloud revenues for the first time as the big name customer logos rack up.
Recently-appointed McDonald's CEO Chris Kempczinski is picking up a digital commitment from his predecessor and taking it to the next level.
The link between counterfeit goods and terrorism - the challenge online retail platform providers must deal with before Donald Trump does it for them
Counterfeiting feeds crime and terrorism, says LVMH CEO Arnault; US President Donald Trump agrees and plans to sort it out.
The difference between headless and micro-services is subtle, but important. Read on.
Store tours put the happy retail talk from the show floor to the real world test. At Salesforce's Neighborhood Goods reception, I got a firsthand look at a new kind of department store, and learned why digital brands - and customers - find it appealing.
Lands End CEO Jerome Griffith inherited an e-commerce company that didn't operate like an e-commerce company. Three years later, things are looking up.
Breaking up is (too) hard to do for The GAP and Old Navy, so what's the next omni-channel 'big idea' going to be?
Spinning off Old Navy was supposed to be the 'big idea' that would assist The GAP's omni-channel turnaround - except it wasn't. Whatever happens next a new CEO needs to keep up the digital focus.
A cloud-based data warehouse from Snowflake is part of the UK-based photo-printing company’s drive to become a more insight-driven, tech-focused business.
NRF 2020 - customers are generating a gold mine of operational data, and Oracle wants to do something about it
Retailers are reclaiming the power of storefronts. But that's not going to work if they have a data silo problem. Here's what Oracle had to say about these trends at NRF 2020 - and what they're doing about it.
NRF 2020 - Starbucks CEO warns retailers not to forget the human being at the heart of their digital thinking
Starbucks has been a digital pioneer, but hasn't forgotten that retail is ultimately about human beings - both behind the counter and in front of it.