Omni-channel retail needs APIs to deliver a sought-after customer experience that leaves cash registers in the past, argues Mulesoft's Paul Crerand.
Reaching out a tentacle on World Octopus Day to find parallels with technology innovations.
Customer experience shaped by data-driven insights - sounds good, but is it too late for Bed, Bath & Beyond?
As retail heads into a critical holiday season, Infor's retail leadership share their views on how retailers can get customer experience right.
Sainsbury's wants to understand better what it is that customers want to eat and puts GCP on the menu.
Crunching Salesforce holiday shopping data - why a shorter holiday season will give retailers an omni-channel gut check
Salesforce is predicting a record holiday shopping season - but not so fast. This holiday season is shaping up as an epic omni-channel gut check. If retailers want to get on the winning side, there's work to do.
Three of the largest companies in the UK to be working on AI in the retail sector, M&S, Co-Op and Dunnhumby breakdown the reality of what the technology means for shoppers.
Best Buy wants to help disrupt the US healthcare service provision market with a digital play that's hugely ambitious.
Putting AI to serious work will require new hardware and new systems software. Alibaba looks very keen to take as much lead as possible in the shape and scope of the coming changes.
The online lingerie and swimwear retailer is on a mission to discover how it delivers better marketing and merchandising insights can help it to ring up the most profitable sales.
Enterprise hits and misses - Oracle OpenWorld gets the editorial treatment, the future of HCM software comes into focus
This week - Oracle gets autonomous at OpenWorld; we review. Also: the future of HCM software is laid out. Retailers continue their Amazon skirmishes, with grocery delivery still up for grabs. Your whiffs include WeWork's gaffe-happy week.
Kroger's tie-up with Ocado has some big ambitions to meet in an increasingly competitive US online retail sector.
FedEx's 'King Canute' stance can't hold back the Amazon tide of delivery demands in an e-commerce age
FedEx doesn't need Amazon, it says. It might need to face up to its fears about the e-commerce giant however.