Retail e-commerce and the omni-channel

Archive: Retail e-commerce and the omni-channel

Why APIs are key to hitting “Go” on omni-channel retail

Omni-channel retail needs APIs to deliver a sought-after customer experience that leaves cash registers in the past, argues Mulesoft's Paul Crerand.

600 million years later - what can an octopus teach us about technology?

Reaching out a tentacle on World Octopus Day to find parallels with technology innovations.

Bed, Bath & Beyond looks to customer data analytics to reverse digital and offline retail decline

Customer experience shaped by data-driven insights - sounds good, but is it too late for Bed, Bath & Beyond?

Infor on retail - better customer experience requires smarter inventory, and happier employees

As retail heads into a critical holiday season, Infor's retail leadership share their views on how retailers can get customer experience right.

Sainsbury's and Google - unexpected cloud platform in bagging area

Sainsbury's wants to understand better what it is that customers want to eat and puts GCP on the menu.

Crunching Salesforce holiday shopping data - why a shorter holiday season will give retailers an omni-channel gut check

Salesforce is predicting a record holiday shopping season - but not so fast. This holiday season is shaping up as an epic omni-channel gut check. If retailers want to get on the winning side, there's work to do.

M&S, Co-Op and Dunnhumby discuss the opportunities and risks of AI in retail

Three of the largest companies in the UK to be working on AI in the retail sector, M&S, Co-Op and Dunnhumby breakdown the reality of what the technology means for shoppers.

Best Buy's digital health ambition could be a prescription for a disruptive growth opportunity

Best Buy wants to help disrupt the US healthcare service provision market with a digital play that's hugely ambitious.

Alibaba joins the push to provide AI-ready infrastructures

Putting AI to serious work will require new hardware and new systems software. Alibaba looks very keen to take as much lead as possible in the shape and scope of the coming changes.

Figleaves gets lift and support from Avora on data exploration journey

The online lingerie and swimwear retailer is on a mission to discover how it delivers better marketing and merchandising insights can help it to ring up the most profitable sales.

Enterprise hits and misses - Oracle OpenWorld gets the editorial treatment, the future of HCM software comes into focus

This week - Oracle gets autonomous at OpenWorld; we review. Also: the future of HCM software is laid out. Retailers continue their Amazon skirmishes, with grocery delivery still up for grabs. Your whiffs include WeWork's gaffe-happy week.