Getting the right balance between online and offline has proved tricky for lots of retailers, as this week's developments at Pier 1 and Forever 21 remind us.
Indian legislators have been willing to protect local firms from the likes of Amazon and Walmart, but now a significant domestic challenger is poised to take on the US interlopers.
This week - CCPA heightens the trust and privacy debate, but what's next? CES may celebrate gadgetry, but around here, drones get a harder look. The diginomica crew makes their best of picks, the tech decade gets reviewed, and the whiffs are epic.
Some wins, a lot of losses and more in the retail world of 2019.
Consumer privacy breaches are in the news. But who's spying on you at work?
The threat to consumer privacy often makes headlines, but Big Tech companies want to spy on us at work too, warns Zoho's Raju Vegesna
There have omni-channel retail transformation successes this year; Hudson's Bay Company isn't among their number.
Lands End looks to have taken a data-driven step back from the edge of the cliff, but is it really on solid ground at last?
Salesforce's Q3 numbers show strong revenue growth, but a slip into the red on the back of acquisition activity.
Salesforce set out to bring customer success delivery under one roof just over a year ago. Some 15 months on, the concept has evolved and there are working examples on the table that can be cited.
This week - shoppers issue their first holiday shopping verdict - from the couch. Retail's holiday winners and losers are taking shape. Data hackers and black hats pull off another breach-filled week. Your whiffs include smart devices outsmarting themselves.
Lowe's e-commerce capabilities were well-behind most of the retail sector and that's going to take time to fix, says CEO Marvin Ellison.
Home Depot's digital makeover never lacked ambition or scale, so some slippage to delivery is hardly surprising.
Kohl's heads into the Holiday season on the back of a nationwide roll-out of its Amazon returns tie-up. It's an alliance that's delivering new and younger footfall in-store, says CEO Michelle Gass.