Retail resurrection? Bed, Bath & Beyond's 'omni-always' bounce back from beyond hope
Bed, Bath & Beyond's turnaround plan looks as though it might just be working as 'omni-always' becomes the corporate mantra.
Retail e-commerce and the omni-channel
All the right words, some in the right order, but none of the right actions - H&M's omni-channel thinking
H&M's CEO has a big idea that she wants everyone to know about...again and again.
Ocado begins migration to Oracle Fusion Cloud as it prepares for international expansion
Ocado has led the way for online grocery shopping in the UK and it is now looking to Oracle’s cloud-based ERP to support its growth.
Retail’s D2C pivot - how NIKE sprinted ahead of the field
CEO John Donahoe outlines how Nike is reaching consumers directly through a variety of digital experiences, relying on fewer strategic partners.
The e-commerce push isn't enough - how should retailers apply data in the pandemic economy?
After COVID-19 hit, retailers knew what to do: beef up digital commerce, fix glaring supply chain woes. But now the questions get harder - especially when it comes to safely re-opening stores. Can retail analytics help? Zebra Technologies' Guy Yehiav is my interview foil.
Enterprise hits and misses - Grocery stores get their COVID-19 report card and Snowflake wins the IPO lottery
This week - retail grocery chains get a COVID-19 digital gut check. Snowflake almost breaks the stock market with an outsized IPO. Fall virtual event season revs up, and I have some fun with AIOps - and flights to nowhere.
More drones in the sky in one day than planes in a year - Amazonian number-crunching
A critical look at what might happen to our cities if we get deliveries by drone.
A tale of two grocery stores Part 2 - how COVID has accelerated Kroger's omni-channel retail reality
COVID has brought fresh impetus to Kroger's existing omni-channel retail thinking, says CEO Rodney McMullen.
A tale of two grocery stores Part 1 - how Tesco rose to the challenge of COVID-19
Tesco, the UK's largest supermarket chain, had to step up the mark during the COVID crisis and that brought technology demands to the fore, recalls CTO Guus Dekkers.
Online retailer Cox & Cox sails through COVID-19 sales surge thanks to a systems overhaul
Online homeware retailer Cox & Cox replatformed in 2017 with NetSuite and Magento, allowing it to easily accommodate future growth.
Enterprise hits and misses - workplace returns spark privacy debates, while Zoom and MongoDB get a digital economy boost
This week - returning to work(places) raises the privacy stakes - how will employers respond? Plus: will AI-based threat detection make us safer, or add to the surveillance culture? Plus: whiffs-a-plenty.
Pret’s shift to digital subscription shows how COVID-19 will accelerate change
Ubiquitous UK sandwich and coffee shop chain Pret is having to rethink its business model quickly as the impact of distributed working shakes up the role of the city centre.
COVID cooks up an e-commerce bonus for Williams Sonoma
A fresh-baked generation of sourdough bread makers is driving an e-commerce uptick for US retailer, Williams Sonoma.
