Jaguar Land Rover is searching to be a brand that's more than something your grandparents bought.
Asking the right questions in an omni-channel retail world - New Look searches for the right answers
Entering its second half century, New Look is searching for the right answers about its customers to predict their buying trends.
Yext CEO Howard Lerman - why Intent Marketing and a new era of search mean businesses like Pizza Express need to be "answers-ready"
Questions can be more interesting than answers, but not in the new era of search and Intent Marketing.
Unilever has over 400 brands that touch on the lives of billions of people around the world. It's also got some powerful digital and diversity goals.
Flower delivery business roots for WhatsApp integration and augmented – not artificial - intelligence
E.ON is using Salesforce as part of new technology stack to boost personalisation.
Can Barnes & Noble finally open a new chapter in omni-channel retail following buy-out by Elliott Management?
B&N has been bought out and a new boss put in place. Is it time to turn the page on a US retail institution?
Guess has issues with e-commerce, but the retailer reckons it can win in store via a Gen X appeal.
Enterprise hits and misses - Google Cloud outage brings lessons, as do the struggles of Dell, Nutanix and MapR
This week - debating Google's Cloud outage. Plus: Dell, Nutanix and MapR give us problematic news. Google buys Looker, and diginomica digests events. Your whiffs include an aromatic decision from Microsoft.
Getting the store side of the omni-channel retail balance right is some way off for "digital-first" Lands End
Lands End is starting from behind in terms of getting its retail stores in shape.
Shop Direct’s online retail success shows there is life after turning the page on the paper-based catalog model
Relying on data from a customer’s past buying behaviour isn’t enough to create truly personalised product recommendations, warns the UK’s largest integrated digital retailer and financial services provider.
Store Wars - three retail empires trying to strike back with shops at the heart of their omni-channel strategies
Three examples of US retailers who've read the memo about the role of the store in an omni-channel age.
The cruise line operator is one of the first Dynatrace customers to use its new tools to replay customer e-commerce journeys and pinpoint choppy waters