A slowdown in digital growth perhaps, but for CEO Brain Cornell, the omni-channel transformation journey continues into new phases for Target.
Is Coronavirus the systemic shock that breaks through business inertia to catalyze multi-dimensional change?
How might the coronavirus epidemic instigate significant positive improvements for business processes and operations?
Digital DIY - Home Depot and Lowe's CEOs pitch 2020 as the year of building on omni-channel transformation benefits
Last year's digital delays are in the past it seems as DIY rivals Home Depot and Lowe's name 2020 as a year of omni-channel transformation delivery.
Another disastrous set of quarterly numbers is a reminder of just how far behind the digital curve JC Penney is.
For traditional retailers it can be tough to think holistically about digital. Neptune's Natalie Kouzeleas sets outs three ingredients of success for retail CIOs
The rise of headless CMS, aka digital experience platform, is attracting impostors - we spoke to Contentstack about spotting the fakes and why it matters
A useful $252 million boost to the coffers, but the turnaround is still in the doldrums.
Apple has pulled guidance and Alibaba is bracing itself for problems. How much economic damage will the Coronavirus cause before the crisis is contained?
Deliveroo uses Slack and Google to co-ordinate teamwork across a fast-growing distributed organization that spans 13 countries
Enterprise hits and misses - Amazon and Uber press their legal cases, while customers face the upgrade-or-transform dilemma
This week - tech gets political, but is the stagnation of innovation the bigger story? Two industry shows cancel as coronavirus' economic impact is felt. Customers grapple with the upgrade-or-tranform dilemma - will vendors listen? Your whiffs include (bad) personalization.
Is real-time customer feedback a dream, or a nightmare? My in-person challenge to HappyOrNot co-founder Ville Levaniemi
Before NRF 2020, I had a major axe to grind with HappyOrNot's instant customer feedback. I took my issues directly to the founder. The stakes are high: empower employees, or bruise them further via techno-feedback.
Uber's framing of gig economy regulation in terms of personal freedom - an electorally-expedient spin that talks to the wallet?
Uber didn't manage to get its desired temporary halt to AB5 in California, but the workarounds are taking shape while the wider battle goes on.
Unique and changing requirements in food and beverage create supply chain complexity. In a 2-part series, Infor's Monica Truelsch examines how to address the challenges