Lands End looks to have taken a data-driven step back from the edge of the cliff, but is it really on solid ground at last?
Enterprise hits and misses - Black Friday shoppers give their omni-verdict, while data hackers breach and breach again
This week - shoppers issue their first holiday shopping verdict - from the couch. Retail's holiday winners and losers are taking shape. Data hackers and black hats pull off another breach-filled week. Your whiffs include smart devices outsmarting themselves.
Lowe's e-commerce capabilities were well-behind most of the retail sector and that's going to take time to fix, says CEO Marvin Ellison.
Home Depot's digital makeover never lacked ambition or scale, so some slippage to delivery is hardly surprising.
Kohl's heads into the Holiday season on the back of a nationwide roll-out of its Amazon returns tie-up. It's an alliance that's delivering new and younger footfall in-store, says CEO Michelle Gass.
Uber's failed to clean up its act in London according to the city's transport regulator, despite being given two reprieves.
Last year western retailers were beaten in the revenue stakes by Alibaba’s Singles Day sale and the challenge has been thrown down again as the Chinese online giant breaks its own record from last year at this year’s 11 November shopping festival.
Dreamforce 2019 - Kellogg’s creates Better Days for workforce volunteers and donors with Philanthropy Cloud
The US food giant is now giving employees the opportunity to more directly influence and contribute to its CSR goals as ‘citizen philanthropists’
If you're planning a high-end vacation, Luxury Escapes aims to help deliver with an AI-enabled highly personal touch.
Jeff Lawson, founder and CEO of enterprise communications platform Twilio, explains why companies need to either build or die.
JC Penney discovers the "all-in shopping enthusiast", but omni-channel transformation "problems to fix" still dominate
JC Penney's CEO has determined the type of customer she needs to entice in order to transform the retailer, but digital transformation successes remain thin on the ground,
Nike's Amazon 'divorce' highlights the importance of direct-to-consumer in a brand-conscious omni-channel retail market
NIke has broken off its formal relationship with Amazon as a retail channel with direct-to-consumer reach as its top priority.
M&S has major transformation plans, but its online aspects are flat performers.
Papa John's will need to be weaned off third party aggregators to win back a slice of digital leadership
Papa John's was the first US pizza chain to offer online ordering back in 2001; that was a long time ago now...