Starbucks digital re-invention - a progress report with a strong AI foundation This article is sponsored by:
It's coming up to a year since Starbucks announced a tech-centric re-invention. CEO Laxman Narasimhan sees digital success stories.
Retail e-commerce and the omni-channel
Cycling sportswear brand Rapha says its MACH marathon is proving a winner This article is sponsored by:
Transitioning off monolithic to a MACH-based headless and best-of-breed e-commerce solution is making Rapha’s operations more efficient
Why every business needs an embedded commerce strategy
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Retail led the way on e-commerce - Salesforce's Michael Affronti urges businesses across other industries to embrace a digital commerce strategy.
Digital payments - don’t blame us when things go wrong, says industry This article is sponsored by:
The payments industry in the UK is, by most measures, a success story. But with the Future of Payments Review launched last week, some in the industry are less than pleased about the prospect of more regulation.
Not where they want it to be - e-commerce tensions between Ocado and Marks & Spencer increasingly open This article is sponsored by:
It was launched with huge optimism in 2019, but the joint venture between Ocado and M&S has created its own tensions.
No more frantic timestamp hunting! How Zappos overhauled planning with Planful This article is sponsored by:
If the shoe fits ... Zappos is using Planful to ease reporting and bring in more effective controls, replacing decentralized and inefficient workstreams with more structured processes.
E-commerce isn't a bargain insists B&M, even as Poundland steps up its online game This article is sponsored by:
Physical is the future for bargain retail, according to B&M's CEO. Someone needs to tell that to Poundland then...
UK leads the G20 on ease of cross-border data flows, but there's still work to be done to facilitate a global digital economy This article is sponsored by:
The latest Data Beyond Borders report from Salesforce paints an interesting picture of progress in some areas.
Heathrow flies high with Salesforce for data, marketing, retail and CX This article is sponsored by:
Heathrow has spent recent years on a major transformation flight path with Salesforce.
John Lewis Partnership bakes in analytics insight with Tableau This article is sponsored by:
Self-serve tool gives partners the insights to make the right calls.
The technologies you must put in place to embrace omni-channel retail
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How can aspiring retailers find the right omni-channel balance? The key lives in the data strategy, argues Joshua Husk of Software AG.
MACH TWO - enterprise adoption learnings from Mars, IKEA, ASICS and Interflora This article is sponsored by:
At last week's MACH TWO conference, enterprises including Mars, IKEA, ASICS and Interflora spoke about their learnings from moving to a composable MACH architecture for e-commerce and digital experience
The foundation for a new face of retail - how Look Fantastic is giving physical experiences a digital makeover This article is sponsored by:
Bringing together the traditional physical and the new digital world of retail is a challenge, says Kate Hardisty Smith, Head of E-Commerce at Look Fantastic, but it can be done.
