Walmart and Adobe look to boost SMBs e-commerce capabilities.
Footfall's coming home as Christmas shopping in the Vaccine Economy shapes up to be rather different
All we want for Christmas is...well, not to be thinking about it in July! But the retail reality is that planning ahead is critical. So what will the omni-Holiday experience for the Vaccine Economy look like this year?
The growing problem of counterfeit products turns out to be a legitimate use for blockchain.
Ocado faces up to the post-COVID world and expects online to be a winner.
The ‘Great Uncertainty’ is over; here comes the ‘Greater Uncertainty’ - omni-channel retail’s relationship with the post-COVID consumer
The unprecedented impact of COVID on the retail sector may be easing up, but what lies ahead for retailers and their relationships with post-pandemic consumers?
Enterprise hits and misses - storefronts face off with e-commerce, hybrid work policies emerge, and workplace neurodiversity gets a call to action
This week - the retail plot thickens as retailers choose divergent strategies. Collaborative work technology is surging, but are new "hybrid" policies already stale? Your whiffs include my worst workplace nightmare coming true.
Slack has been helping Auto Trader make the shift from an office-first organization to one that's ready to make a success of hybrid working
Gap goes online-only in the UK, Primark doubles down on stores - two extremes of omni-channel retail in the Vaccine Economy, but who's right?
Gap and Primark are heading in different retail directions - online and offline. But who'll emerge as the winner?
Bed, Bath & Beyond's prospects a couple of years ago didn't look great, but the omni-channel turnaround program has paid off.
LEGO, known the world over for its multi-coloured building blocks, needed to update its monolithic e-commerce system in order to keep up with online demand.
Having great content is vital, but so is getting it to the right target at the right moment, something US retailer Orvis has been focusing heavily upon.
This week - applying AI across industries brings use case lessons. But the AI-for-good versus AI-for-yuck issue looms, given the scale of live systems. Edge computing hype gets a reality check; cloud repatriation gets a critical look. Your whiffs include "no meeting Wednesdays" gone wrong.
Retail in transition - Kroger's omni-channel clout pays off as shopping patterns take shape for the Vaccine Economy
Kroger customers are coming back into the aisles, but there's no slowdown in the retailer's digital focus.
Consumer patience with blaming COVID for bad service just ran out - one bit of the 'old normal' makes a comeback
We've all been very patient in a time of crisis, but as the Vaccine Economy takes shape our customer service expectations are on the rise...