Wayfair furnishes improved customer search experiences with ML tech This article is sponsored by:
In a novel, design-led partnership, the two companies are bringing the benefits of programmatic labelling to computer vision.

In a novel, design-led partnership, the two companies are bringing the benefits of programmatic labelling to computer vision.
This week - Walmart and Target seek that elusive omni-channel balance, but with different results. Toxic workplaces remain an impediment to talent retention. Enterprise event season hits a supersonic pace - and the diginomica team fans out to sort the substance from the AI hype festival.
Walmart saw some encouraging e-commerce growth, but Target still finds itself with a lot of issues.
The fashion retailer is adopting a range of Snowflake technologies to ensure its employees have integrated access to potentially game-changing information.
There's a data analytics revolution underway at John Lewis Partnership and it's empowering new ideas from the firm's thousands of Partners.
This week - it's curtains for Bed, Bath & Beyond - but why? Cloud vendors face the macro-economic headwinds, while consumer sentiment is a mixed bag. The enterprise continues to grapple with generative AI. As always, your whiffs.
Bed, Bath & Beyond has been on a long omni-channel transformation journey, but with too little, too late being the inevitable end.
The latest Subscription Economy Index from Zuora is a useful measure of growing adoption of digital services - but is it just the tip of an XaaS iceberg?
The macro-economic climate is producing short-term headwinds, but innovation and change can win out, with AWS a case in point.
The retail giant is using Honeywell devices and software to create a handheld platform for improved operational and customer service activities across 2,000 stores.
What drives exasperated customers to unleash fury? Raju Vegesna of Zoho explains why apologies aren't enough - and looks at the ways that authority and accountability can be unified across an organization to mitigate the risk of customer revenge.
Consumers are rewarding retailers who provide low-friction, flexible and sustainable offerings. Prelini Udayan-Chiechi of Zendesk shares the five big takeways from NRF2023 - and how retailers can deliver a competitive omnichannel customer experience.
Working with Ventrica and Zendesk, McDonald's has slashed its customer response time and made significant sustainability gains.
The US retailer is using the in-memory database alongside a cloud-based micro-services architecture to provide caching support for new customer experiences.
This week - tech vendors have a lot to say about generative AI - and so do I, thanks to new field reports. Credit Suisse avoids the abyss (and so do we), and tech spending gets a fresh look via the latest data. In the whiffs section, I debut my first generative AI animation.
Digital is a priority for Kroger, both in terms of convenience for customers and profit (eventually) for the retailer.