JC Penney losses double as digital transformation remains at the "thoughtful" stage after nearly 5 years
Thoughtful, strategic, slow...JC Penney shows no sign of what's fast-approaching a five year digital transformation program paying off.
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Enterprise hits and misses - Amazon and Walmart face off on deliveries, while big SIs are held to account
This week - Retailers make omni-progress, but face challenges from competitors - and tariffs. Plus: big SIs get scrutinized. Event season rolls on, with cloud ERP on deck. And: I blow gaskets in the whiffs section.
China syndrome - Trump tariffs aren't a problem for a changing economy, argues Alibaba
Donald Trump thinks tariffs are going to hurt Chinese companies, but the view from e-commerce giant Alibaba is completely different.
The omni-channel transformation at Macy's is finally working, just as Trump's China trade war comes along to complicate things
President Trump thinks tariffs are great; Macy's CEO Jeff Gannette isn't so happy.
One day logistics challenge delivers up a new front in the omni-channel retail war between Walmart and Amazon
Getting stuff to your front door more quickly - the evolving e-commerce retail challenge for Amazon and Walmart.
Imagine 2019 - Adobe Commerce Cloud or just Magento Commerce, take your pick!
Big or small, there's going to be an Adobe e-commerce option for you.
SAPPHIRENow 2019 - retailer Tapestry shops around for acquisitions using tech platform as bait
The luxury goods retailer has consolidated disparate, homegrown systems onto SAP.
Calling for a younger Avon Lady - the people challenge for one retail digital transformation program
Recruiting a younger breed of tech-savvy Avon Lady is a priority for the retail institution's digital transformation makeover.
Profitability matters in cloud ERP - Tandem HR's journey towards business insights with Sage Intacct
Profitability is what we’re all after, but it’s not going to land in our laps. Finance teams have to change. Here’s what I learned about profitability measurement from Tandem HR’s standout presentation at Sage Intacct’s last user event.
Why KFC put its digital ordering and delivery strategy in one bucket with Grubhub
Yum! Brands bet the farm on a third party digital ordering and delivery partnership with Grubhub and the results are finger-lickin' good.
Sainsbury's chases digital differentiators after ASDA merger plan is trashed
With the scheme to buy market leadership thwarted, Sainsbury's plan is to drill down on digital transformation.
Why prescriptive analytics matters - the view from Profitect customers
Prescriptive analytics has my attention. Most users don’t have time to assess data – they need exception alerts and next best actions. Here’s what I’ve learned talking to Profitect customers.
Domino's CEO - I'm not handing my data to third party digital delivery providers
Third party digital delivery services providers have disrupted the fast food industry, but Domino's is having none of it.
US e-commerce firms eye up China and India as hugely lucrative, but increasingly challenging
Walmart and Amazon have big ambitions for India and China, but their welcome there isn't guaranteed by any means...