With the launch today of two new industry clouds, Salesforce is looking to expand its presence in manufacturing and consumer packaged goods
Making the CDO into the CEO - William Hill's latest bet on digital transformation in a disrupted industry
William Hill has promoted its Chief Digital Officer to the top slot at a crucial time for it and the wider gambling industry.
Listening to the customer's digital signals - Lands End's data scientists focus on search is paying off
Lands End's Q2 numbers contained more signs of life than the retailer has shown for some time.
The need for speed - how Target is meeting the 'same-day' expectations of omni-channel retail customers
Target's Drive Up service is one of a number of services built around the consumer push for same-day fulfillment.
Gen Z may be digitally-native and always connected, but that doesn't mean they don't want to browse the store floor.
It's not just tuxedos and prom frocks that can now be rented as the Subscription Economy meets omni-channel retail.
Deal or no deal? Don't crack open a bottle of red just yet over the Digital Services Tax compromise between France and the USA
A done deal or another Euro-fudge? Washington's silence on France's Digital Services Tax compromise doesn't bode well...
Another strong quarter for Salesforce with some global nuances taking shape.
The foundational prep work has been done; now it's time for digital renovation to kick in at DIY retailer Lowe's
Lowe's CEO Marvin Ellison has sanded down the rough surfaces; now it's time to start the real improvement work.
Partnering with Amazon has seen in-store footfall go up for Kohl's.
Staying private allows a business to stay agile and focused - Zoho CEO Sridhar Vembu looks at three examples from payments, auto and retail
Can 're-commerce' stitch up a retail revival? Macy's and JC Penney fashion some second-hand omni-channel thinking
Innovation or desperation? Depends how you feel about shopping for second-hand clothes in department stores.