The COVID-19 pandemic hasn’t been easy for retailers, including Levi, which has suffered losses. But the denim giant is hopeful about a strong, digital-led recovery.
Online-only ASOS benefitted from 'not going out'; can it shift back to a 'going out out' business model as lockdowns lift?
ASOS has seen business soar in lockdown, but can it thrive as hospitality re-opens and its core demographic puts on their glad-rags?
A side-effect of the COVID crisis has been a hefty increase in the speed of digital transformation efforts in organizations across all business sectors. Three end users told their stories at Cisco Live 2021.
E-commerce won the COVID war, but what happens next? Kroger looks to the pursuit of digital profit in the Vaccine Economy
Kroger had 'a good war' when it came to the COVID crisis, benefiting from the online shift in grocery shopping. But as the Vaccine Economy takes shape, the challenge now is to turn accelerated revenue growth into long term digital profit.
Champagne for lululemon! Athleisure wear retailer reaps the omni-channel benefits of a locked down customer base
An absolutely fabulous 2020 for e-commerce at the retailer, setting up expectations for omni-growth in the post-pandemic phase.
Domopalooza 2021 - the analytics takeaway from Yum! Brands, the fast food firm that's also a digital company
Yum! Brands owns some of the world's most famous fast food businesses; it also owns "one of everything" from a tech perspective, with analytics high on the menu.
The jewellery firm’s long-standing focus on digitization provided the foundation for some creative solutions to challenging COVID business conditions.
Nailing down a DIY omni-retail future - how Kingfisher plans to build on its COVID wins in the Vaccine Economy
Kingfisher has had a 'good war' in the shift to online, but can its victories be maintained in the Vaccine Economy?
Enterprise hits and misses - COVID-19's digital lessons take hold, Uber gets a gig economy wake-up call, and an enterprise buyer debate takes hold
This week - pulling COVID-19 digital lessons from the education sector - but will they stick? Plus: the enterprise buyer one-throat-to-choke debate heats up again. Uber must give UK drivers "worker" status, and tech companies' "diversity theater" gets called out. In the whiffs section, I backtrack on NFTs.
Williams Sonoma's digital transformation marathon models a strong design for the Vaccine Economy's new world of retail
Williams Sonoma has put the time, the effort and the money into omni-channel transformation over the years; it paid off in the COVID crisis and sets the retailer up well for the post-pandemic world.
'Modern American optimism' in action? Gap's retail digital transformation journey remains a deeply divided story
Gap Inc wants 50% of revenues to come from online within 2 years. It's still got a lot of transformation work to cover off...
Hudson's Bay Company's retail transformation update - Saks Fifth Avenue moves from digital fundamentals to SFA!
Saks Fifth Avenue is being counter-intuitive to omni-channel retail trends as it prepares to break off its e-commerce operation into a standalone online pureplay.
Enterprise hits and misses - retailers prepare for the Vaccine Economy, 30,000 organizations deal with Exchange breach, and Google gets ethical AI scrutiny
This week - Retailers get another omni-channel gut check in the Vaccine Economy, and Microsoft Exchange suffers a concerning breach. Google's AI firings raise ethical AI scrutiny, and diginomica kicks off our International Women's Day coverage. As always, your whiffs.
Deliveroo's planned £7.5bn IPO provides food for thought about the future of digital delivery disruptors
Deliveroo's planning a floatation on the London Stock Exchange, just months after airing a threat of bankruptcy. Another sign of the 'good war' that digital delivery platform providers have enjoyed during COVID perhaps, but what lies ahead in the Vaccine Economy?