Think tank, Institute for Government, recently released an interesting report that looks at the process by which digital transformation projects are approved and managed. And how it’s essentially ineffective.
Chancellor of the Exchequer, Philip Hammond, took to the House of Commons today to announce the details of his Autumn Budget. There are some interesting technology investments being announced, but it didn’t dominate a theme.
MPs on the Home Affairs Select Committee heard that forces are failing in the adoption of technology not because of funding, but because of a lack of coordination and leadership.
ServiceNow CEO John Donahoe says the firm's success in US Federal Government can be matched around the world.
‘We got over 60,000 tickets to the service desk team in six months; of these, 85.9% were resolved on first contact’
North West council says digital transformation has reduced contact centre drop-ins by 95%
The bipartisan bill, if passed, will see the federal government in the US establish an advisory board to address AI policy for executive agencies.
Matt Hancock is taking a leaf out of the GDS handbook and appears to be ready to ruffle some feathers with a new NHS technology strategy that focuses on open standards, a move to the cloud and interoperability.
The progress of digital government and the effectiveness of GDS is being investigated by MPs. In written evidence, the Local Government Association throws a number of criticisms at the approach to digital in Whitehall.
The no-deal, no Netflix or Spotify stole the headlines this weekend, as Brexit negotiations continue to remain in deadlock. However, beyond the hysteria of no streaming, there are some serious considerations to take away for the digital economy from the government’s latest notices.
Sources have warned that the Brexit negotiations have hit a “real problem” as the EU seeks reassurance over a hard border in Ireland. MPs have previously warned that technology will not be a silver bullet.
The Department states that has recently concluded a major programme of work to move to a cloud model, but needs new digital and technology chiefs to continue to drive change.
The former Labour Prime Minister, who led the government between 1997 and 2007, speaks out about the distraction of Brexit and how digital government should prioritise bringing policy makers together with tech industry.
