One of the most important things to remember about digital transformation is the culture of managing change. Sanjay Brahmawar of Software AG shares three fundamental principles, for projects large or small.
As metrics become increasingly weighted towards core web signals for page rankings, Daniel Fitzgerald of New Relic explains why this matters and how developers can prepare.
Trusted relationships with service providers can quickly sour when upselling doesn't add value to the customer. Sara Cerruti of ServiceMax outlines four tips to empower field technicians with the skills to build customer value.
Last year, consumers voted with their wallets based on customer service and corporate behaviour. Simon Johnson shares the latest survey results from Freshworks.
Agility is a frequently used word in the enterprise industry. Christoph Garms of Neptune Software explains how true agility can be used to bring departments together and overcome internal barriers with low-code solutions.
Containerization in enterprise IT infrastructure has grown rapidly - but adopting and implementing with in-house resources can be more costly in the long run. Nica Fee of New Relic shares four reasons not to do it yourself.
Your candidate will screen you now! Questions organizations need to ask themselves in the new war for talent
How well is your company positioned to win the new war for talent? Salesforce's Mathew Sweezey and Karen Mangia have some useful questions to ask yourself.
Paul Smith, President EMEA at ServiceNow, speaks with global law firm Hogan Lovells to understand how organizations should think about ROI, as they take stock of their digital investments during the COVID-19 pandemic.
Today's businesses are leaving legacy apps behind so they can move fast, be agile and innovate. Oracle's Steve Miranda introduces three customers who've done just that.
IT spend priorities need to stand up to scrutiny as leadership teams need to allocate budgets effectively. Crystal Miceli of Ivanti shares suggestions and scenarios for decision making.
As life moves beyond the pandemic with increased freedoms and capabilities, Peter Coffee of Salesforce ponders on what the future holds for technology and the supply curve.
It's easy for the meaning of 'workflow' to become over-hyped. Three workflow experts from ServiceNow share their experiences of how workflows can go wrong, and top tips on getting them right.