ChatGPT may be the hot topic but AI has been embedded in enterprise technology for much longer. Samsara's Adam Warren digs into the value of AI in the logistics industry.
Advanced workflow tools and business process automation allow healthcare providers to optimize non-clinical workflows and improve employee productivity, writes Andrew Lawson of Zendesk.
Data alone isn't enough - Richard Timperlake shares the findings from Confluent's latest report on the value of data streaming.
Scott Brown of Certinia argues for a single source of certainty - and details the power of knowledge from running Services-as-a-Business.
With all the focus on what generative AI is adding, we're ignoring what it's taking away, argues Salesforce's Peter Coffee.
CFOs, prepare yourself - Sage Intacct's David Appel reveals the opportunities that can protect your finance tech stack in a recession.
In lean times, budget agility is everything - and marketing teams must find a way to do more with less. But how? Planful’s CMO Rowan Tonkin explains how marketing leaders can remain agile.
Traditional Centers of Excellence (CoE) are stuck in the past while enterprise software forges ahead. Joshua Greenbaum makes the case for change - your ERP modernization project may depend on it.
How to bridge the gap between admiration and implementation of AI? Pedro Arellano has three priorities to guide you.
Understanding how work flows across your information systems and your desktop apps is critical to improving workforce productivity and the employee experience, says Vaishnavi Sashikanth, Chief Engineering Officer at Celonis.
Speeding up efficiency - Matt O'Brien of Samsara shares customer examples where modernization has taken business from A to B.
Every business has Moments of Service that are judged by customers. Alex Rumble of IFS highlights the customer view of those moments - and how organizations can achieve their own.
Andy Lawson forecasts a sunny outlook for manufacturers investing in the customer experience to thrive despite uncertainty. Take a look at the opportunities highlighted in the latest CX Trends Report from Zendesk.
