Only around 25% of low-code development users are non-technical business people. Zoho's Raju Vegesna looks into why this is the case, and why there are benefits to increasing that supply.
ServiceMax's Coen Jeukens shares the key points from conversations he has with customers when doing ride alongs on service call-outs. Read his practical takeaways that the field service industry can learn from.
The digital skills gap has widened, in part due to the speed of innovation. Peter Schwarz of Salesforce sets out three ways to narrow the divide.
It's myth-busting time! Matthias Steiner of Neptune Software sets out five important things that you need to know about low-code.
Candice Mueller of Freshworks explains why mastering Total Experience should be the goal for organizations looking to raise their CX and employee satisfaction levels.
Jon Devine of Infor sets out some customer-centric opportunities on the horizon for industrial manufacturers that indicate reasons for optimism.
While the fundamentals of good partnership remain the same, SaaS is a different ball game. The role of ecosystem partners, their sources of revenue, and the support they need from vendors have all changed. Beata Wright of Unit4 shares how to embrace these changes to succeed in the world of SaaS.
CEO Geoff Scott breaks down ASUG’s Pulse of the SAP Customer 2022 results - providing insights on points of interest that include S/4HANA implementations, the impact of COVID-19, and cloud adoption.
Much has been written on the rise of the citizen developer - but how do we get it right? Jim Burke of ServiceNow shares three elements that are key to successful citizen development campaigns.
Travis Hoffman, Senior Solutions Architect at Confluent, explains why having someone in the C-suite that owns complexity across the enterprise can result in positive data outcomes.
Combating employee burnout is a high priority for organizations - can low-code automation hold the key to job satisfaction and work-life balance? John Kucera of Salesforce looks at the possibilities.
Cathy Mauzaize of ServiceNow shares why the 'control tower' approach to managing your existing systems and data is so important - and how to make it a reality.
Creating a great customer experience is a common goal for brands - Matthias Goehler of Zendesk explores what this really means and shares three areas where a new approach can be taken.
