It's all change for transportation and logistics operations - and data is driving the change. Philip van der Wilt looks into the technological shifts underway.
Asset data is already delivering intelligent insights on customers and machines. Joe Kenny of ServiceMax looks at how to take advantage of this opportunity to really transform around customer needs.
A mindset of 'We’ll get it done' is not enough to succeed in the competitive hospitality sector any more, argues Workday's John Hugo. Hospitality CFOs are turning to modern systems to unify data for better planning and forecasting.
How can aspiring retailers find the right omni-channel balance? The key lives in the data strategy, argues Joshua Husk of Software AG.
Can ChatGPT help drive automation and deliver change in how organizations recruit skills, manage existing engineers and improve field services work? Sumair Dutta from ServiceMax investigates.
Process mining has grown by leaps and bounds over the past decade. What happens next? Prof.dr.ir. Wil van der Aalst, Chief Scientist at Celonis, looks at how the technology is evolving and helping businesses find and capture the value hidden in their processes.
Manual work and reconciliation across legacy systems is holding back the banking industry. Jay Rabinowitz of Workday makes the case for a modern approach that brings together disparate systems and data.
Raju Vegensa of Zoho shares three examples of companies that went through acquisitions and the lessons learned about whether to keep or change their CRM systems.
The focus for customer-centricity has to be alignment on shared goals and data. Certinia's Ravi Narula shares three steps to get there.
72% of modern businesses rely on data streaming to run critical systems. For those still unsure about making the leap, Andrew Sellers of Confluent offers five reasons not to miss out.
Getting the most from measuring Overall Equipment Effectiveness (OEE) isn't out of reach for smaller manufacturing organizations. Software AG's Sean Riley breaks down how to get there.
ChatGPT may be the hot topic but AI has been embedded in enterprise technology for much longer. Samsara's Adam Warren digs into the value of AI in the logistics industry.
Advanced workflow tools and business process automation allow healthcare providers to optimize non-clinical workflows and improve employee productivity, writes Andrew Lawson of Zendesk.
