Select a partner:
AcumaticaASUGAvantraCelonisConfluentCoupaFinancialForceHeapIFSInforKinaxisNeptune SoftwareNew RelicOraclePlanfulRimini StreetSage IntacctSalesforceSamsaraServiceMaxServiceNowTerceraUnit4WorkdayYellowfinZendeskZoho

Partner Zone

What makes a successful ecosystem partnership in the age of SaaS? This article is sponsored by: Unit4 logo with tagline 250x150px

While the fundamentals of good partnership remain the same, SaaS is a different ball game. The role of ecosystem partners, their sources of revenue, and the support they need from vendors have all changed. Beata Wright of Unit4 shares how to embrace these changes to succeed in the world of SaaS.

SaaS ecosystem success concept © mohamed_hassan - Pixabay
Read more about What makes a successful ecosystem partnership in the age of SaaS?

ASUG’s Pulse of the SAP Customer 2022 Study Results – behind the numbers This article is sponsored by: ASUG logo transparent 250x150px

CEO Geoff Scott breaks down ASUG’s Pulse of the SAP Customer 2022 results - providing insights on points of interest that include S/4HANA implementations, the impact of COVID-19, and cloud adoption.

Someone pushing a brightly light standby button on
Read more about ASUG’s Pulse of the SAP Customer 2022 Study Results – behind the numbers

How to make a success of the burgeoning citizen development movement This article is sponsored by: ServiceNow-Primary-Logo-sidebar

Much has been written on the rise of the citizen developer - but how do we get it right? Jim Burke of ServiceNow shares three elements that are key to successful citizen development campaigns.

Four people's hands holding mobile devices showing analytics by rawpixel on Unsplash
Read more about How to make a success of the burgeoning citizen development movement

Technicians are concerned about the future of field service. Are we listening? This article is sponsored by: ServiceMaxLogo-PrimaryBlueGreen

Sumair Dutta of ServiceMax considers an important question of employee engagement - technicians are well-positioned when it comes to the future of field service. Are we actively seeking and valuing their opinions?

Female technician listening to field service colleague at industrial factory © TMLsPhotoG - Shutterstock
Read more about Technicians are concerned about the future of field service. Are we listening?

2022 - Chatbot fatigue, service agent recognition and social engagement This article is sponsored by: Freshworks logo

Is it time to retire the chatbot and prioritize human customer service engagement? Colin Crowley of Freshworks considers what we've learned about customer satisfaction in the pandemic - and what makes consumers happy.

  Customer support illustration set. Characters using online helpdesk platform. People asking a questions and receiving answers from helpdesk operator or chatbot © Irina Strelnikova - Shutterstock
Read more about 2022 - Chatbot fatigue, service agent recognition and social engagement

Innovation at scale - how to build lasting digital success in government This article is sponsored by: salesforce-sidebar

The public sector demonstrated that it can respond quickly to change in a crisis - Justin Wilson of Mulesoft explores how digital leaders in UK government services can build on this momentum to change and innovate at scale.

Image of Parliament
Read more about Innovation at scale - how to build lasting digital success in government

How can we make our organizations truly customer-centric? This article is sponsored by: Unit4 logo with tagline 250x150px

Customer Success isn’t just the name of a department – it’s a top-down, company-wide philosophy and responsibility to deliver an exceptional customer experience. But that’s easier said than done. Michelle MacCarthy of Unit4 shares practical steps to fulfil the customer-centric promise.

Individual customer service care, customer-centric and success with magnifying glass for focus concept © Jirsak - Shutterstock
Read more about How can we make our organizations truly customer-centric?

Sustainability to take center stage at Acumatica Summit 2022 This article is sponsored by: acumatica logo 290x73

Todd Wells explores how Acumatica is putting sustainability front and center, and why environmental consciousness be prioritized by companies - along with some practical tips for sustainability in events.

Hands holding young little growing plant over blurred of city metro backgrounds for carbon credits responsible concept ©chainarong06 - Shutterstock
Read more about Sustainability to take center stage at Acumatica Summit 2022
Loading
A grey colored placeholder image