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For organizations trying to embed an AI applications strategy, it's essential to keep humans in the loop. Miranda Nash shares Oracle's approach.
For organizations trying to embed an AI applications strategy, it's essential to keep humans in the loop. Miranda Nash shares Oracle's approach.
Everyone's talking about generative AI. But it's not all plain sailing. Deepak Ajmani shares the top concerns from businesses in the APAC region for Confluent.
Can non-profits apply the power of AI to improve efficiency? Sage Intacct's Aziz Benmalek shares some ways that can make a big difference to financial operations, even with smaller budgets and lean staffing.
For businesses to really walk the talk on sustainability, a key way to embody it is by driving employee involvement. IFS's Kate Bishop explains how.
Service teams are in a position to shift the way resources and tools are maintained and reused. Mark Wilding of ServiceMax explores a circular mode of servitization.
Most SAP customers need assistance to fully realize SAP S/4HANA benefits like improved performance and faster access to analytics, ASUG research reveals. Kris Turner digs into the findings.
By pairing AI with Process Intelligence (PI) businesses tap into an enablement layer that powers enterprise-wide solutions capable of transforming diverse industries for good. Cong Yu of Celonis shares some real-world examples.
Measuring accountability - Samsara's Dylan Thomas shares some examples of how public sector fleet companies are providing taxpayers with value for money while making big digital changes.
As companies accelerate towards implementing AI, Salesforce's Param Kahlon shares some examples of companies who have benefited from automation while prioritizing customers.
Not all AI solutions are created equal when it comes to meeting customer service needs. Zendesk's Andrew Lawson reflects on examples of personalized AI that can help businesses grow.
The latest research from ServiceNow shows that customer loyalty can shift quickly if the experience doesn't connect with their needs. Erwin-Paul Bouma breaks down the findings with an example from Manchester Airport Group.
Dashcams have been an integral part of logistics, but the introduction of AI brings both potential and fear of change. Samsara's Lawrence Schoeb shares how leaders have overcome challenges and concerns from staff.
Joshua Greenbaum has had enough of 'shut up and listen' events. He explains why we need more events like the upcoming ASUG Tech Connect - events that foster open conversations, and help customers make sense of rapidly evolving roadmaps.