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Telematics data drives safety, efficiency and productivity gains across IoT-enabled fleets - here’s how This article is sponsored by:

Connected fleet data in the enterprise is improving - Max Eversfield of Samsara pinpoints how business leaders are using those insights to make sound decisions about their future.

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How to navigate your customer experience during the cost of living crisis This article is sponsored by:

Simon Morris of ServiceNow discusses why investing in customer experience during tough economic times is not only doable, but should be a top priority.

Rising cost of living. inflation financial crisis background © Ink Drop - Shutterstock

Poor data integration could be stymying your sustainability This article is sponsored by:

Data integration is a key part of the connection to reporting and monitoring on sustainability. But getting there is also a challenge for businesses. Stefan Sigg of Software AG sets out some practical pathways.

Windmill and trees in separate cubes data integration sustainability concept © 政徳吉田 - Pixabay

Organizational agility requires modern planning tools and a growth mindset This article is sponsored by:

Businesses have been forced to react, make decisions and evolve in ways they never would’ve expected. Workday CFO Barbara Larson discusses the pressure to run scenarios about the financial implications of those decisions - and why doing nothing is no longer the safe choice.

Business People Planning Blueprint Concept © RawPixel - Shutterstock

Yes, you can IPO in a volatile economy - here's how This article is sponsored by:

Initial public offerings (IPOs) can seem to be a daunting challenge in today's economy. But even now, it's possible to brave the turbulent market conditions - if you start with the right foundations. David Appel of Sage Intacct sets out the practical steps.

Market turbulence and financial crisis security concept as a volatile stock market with price volatility as a businessman holding an umbrella as a business symbol with 3D illustration elements © Lightspring - Shutterstock

Trim the long tail This article is sponsored by:

Peter Coffee of Salesforce explains why number-crunching needs to look beyond budget snipping and explore simplifying the vast array of applications enterprises use.

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Four behaviors that define leaders in the Services Economy This article is sponsored by:

Are you a leader or a follower? Scott Brown of FinancialForce points to four characteristics being shown by leaders in the services sector - and what makes them stand out.

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Changing moods on IT investment - a gift to ERP leaders, or coal in the stocking? This article is sponsored by:

CEOs must be prepared to adjust their transformation pitch to the board, says John Appleby, CEO of Avantra. But can hyperautomation drive a better business case, or is it hyperbole?

The Befana sock with sweet coal and candy on wooden background. Italian Epiphany day tradition. © vetre - Shutterstock

The four truths about implementing a successful ESG strategy This article is sponsored by:

ESG is a large and complex topic - it can be hard to know where to begin when implementing an ESG strategy. Cathy Mauzaize of ServiceNow shares four key points to getting started.

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Don’t put off buying a ladder This article is sponsored by:

It's time to stop responding to situations by quoting clichés. Peter Coffee of Salesforce cuts to the real meaning of decision making in times of recession.

economic recession, survival from Coronavirus crash concept, businessman climb up ladder from deep hole of coronavirus impact with red arrow graph © eamesBot - Shutterstock

The four trends to shape customer experience in 2023 This article is sponsored by:

As organizations look for quick wins and shorter ROI timescales, where should they be devoting their energies when it comes to customer experience next year? Matthias Goehler of Zendesk looks at ways to get smart.

Start 2023 written on highway road in the middle of empty asphalt road of asphalt road at sunset.Concept of planning and challenge, business strategy, opportunity © gan chaonan - Shutterstock

Understanding your customers shouldn’t be a guessing game This article is sponsored by:

Heap's Mona Popli warns against uneducated guesses about customers if you want to avoid becoming the next victim of gut-based decision making in retail.

Guessing game people, emotions and communication concept - group of friends or students covering faces with paper sheets © Ground Picture - Shutterstock

2022 in review - five key themes for service This article is sponsored by:

Looking back to look forward - Sumair Dutta reflects on the last twelve months in field service management at ServiceMax and how lessons can be applied in the future.

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