The trend of mid-market companies investing in SaaS has led to rising costs - and tangled software complexity. Vijay Sundaram of Zoho breaks down three responses for mid-market business leaders.
Heads up, ERP operations leaders and professionals. Brenton O'Callaghan of Avantra has a wake-up call for you: automating SAP landscapes is not a wish list item. If you're not doing it now, it's time. Here's his five keys to getting it right.
The well-worn phrase 'this is the way we've always done it' is out of date for service agents' working hours. Peter Lorant of Zendesk shares why companies need to take note - and be flexible.
New Oracle research shows employers need to up their game in flexibility, education, career advancement for employees. Or else. Yvette Cameron shares the highlights.
As enterprise applications continue to grow and evolve, how do CIOs ensure their support models are able to keep up with business demand? Pat Phelan of Rimini Street offers three ways that unified software services can help.
With the arrival of the pandemic came the need for venues to make fans feel as though they were on the digital sidelines rather than the couch. Julia Martensen of ServiceNow explores how to get to the heart of remote customer experiences.
What's behind the choice to run S/4 HANA in the cloud - or not? ASUG chair Geoff Scott presents findings from recent surveys of ASUG and DSAG members.
Data analysts and access to report building tools have traditionally been a constraining factor leading to bottlenecks. Preethy Padmanabhan of Freshworks makes the case for citizen analysts through data democratization.
With rising adoption of microservices and 5G on the way, technology observability has a new level of complexity. Marck Robinson of New Relic explains why it needs to be open, and how we get there.
Data science is a high priority in the list of employability skills - and up-skilling employees will take time. Francois Zimmerman of Tableau shares some quick wins to achieve a data culture in business.
Your business has changed – your clients have likely changed, too. Brian Siefkes of Sage Intacct explores the critical role of finance in avoiding the commoditization pitfall.
Collaboration is key to building more resilient workplaces and workforces, says Salesforce's Jose-Luiz Moura.