Business leaders aren't just investing in technology to drive change in the transport sector. Samsara's Philip van der Wilt examines the power of data as fuel for innovation.
How can AI make a difference to service agents in the employee experience? Matthias Goehler of Zendesk points to some key examples.
Decisions, decisions - Raju Vegesna of Zoho makes the case for businesses making an informed decision about AI - and why the shiniest LLM in the box isn't necessarily the right choice.
Using Field Service Management (FSM) tools to keep machine performance at optimal levels can bring substantial ESG benefits. Sara Cerruti of ServiceMax provides research and examples.
As business grapple with ways to get maximum value from data, Patrick Smith of Pure Storage argues why an all-flash data center can lay the foundations for success.
As the sun rises on Black Friday around the world, Richard Cudd of Confluent reflects on the importance of data-driven sales that go beyond one holiday event.
Can AI play a role in streamlining asset-intensive industry operations? Christian Pedersen of IFS points to a growing collection of companies making changes in field service and manufacturing.
For organizations trying to embed an AI applications strategy, it's essential to keep humans in the loop. Miranda Nash shares Oracle's approach.
Everyone's talking about generative AI. But it's not all plain sailing. Deepak Ajmani shares the top concerns from businesses in the APAC region for Confluent.
Can non-profits apply the power of AI to improve efficiency? Sage Intacct's Aziz Benmalek shares some ways that can make a big difference to financial operations, even with smaller budgets and lean staffing.
For businesses to really walk the talk on sustainability, a key way to embody it is by driving employee involvement. IFS's Kate Bishop explains how.
Service teams are in a position to shift the way resources and tools are maintained and reused. Mark Wilding of ServiceMax explores a circular mode of servitization.
Most SAP customers need assistance to fully realize SAP S/4HANA benefits like improved performance and faster access to analytics, ASUG research reveals. Kris Turner digs into the findings.
