If your data remains still, so does your customer experience. Peter Reeve of Confluent shares three industry examples of data in motion that have kept customer attention.
One view to rule them all - Ravi Narula, CFO of FinancialForce, shares three steps to align sales and finance in the interests of your customers and your organization.
The healthcare industry saw major shifts to virtual patient care as COVID-19 took hold, and transformation is ongoing. Writing for Tercera, David Smith of BeyondID explores the challenges of digital integration and modernizing identity management for providers and patients.
Customer journeys today travel across multiple channels, devices and pathways leading to data becoming tangled and disparate. Bridgette Darling of Adobe shares four practical steps to keep a customer and their experience on track.
Finance teams using artificial intelligence (AI) are outperforming their peers — and many professionals look destined to become strategic 'influencers'. Gordon Stuart of Unit4 shares the new research revealing some intriguing shifts within businesses.
Is there a place for citizen developers in multi-disciplinary teams? How to make the new low-code era work
"Citizen developers" are supposedly everywhere these days, but do they realistically have a place in multi-disciplinary teams? Matthias Steiner of Neptune Software continues the discussion on low-code in action.
How do we jumpstart the mid-market recovery? It starts with reskilling, explains Raju Vegesna of Zoho.
"Seamless integration" is lauded for its invisibility, but is that a realistic goal? John Appleby of Avantra explains why it's time to pay close attention to the seams of AIOps integration.
Rapid growth meant New Relic had to find a new telemetry architecture solution - Wendy Shepperd shares the scaled up solution and the lessons learned.
Only connect? Let's have lunch to discuss, says Salesforce's Peter Coffee.
Marcel Koks, Industry & Solution Strategy Director, Food & Beverage, Infor, discusses how food manufacturers can lead the way when it comes to reducing the huge amounts of food wasted by consumers each year
The past year’s upheaval is an ongoing invitation to explore the innovative use of space, authentic inclusivity, and the democratization of knowledge. Zendesk's Fidelma Butler outlines the pillars of post-pandemic collaboration.