Mid-sized and smaller companies find new opportunities to improve talent, bolster training in COVID era
COVID-19 creates talent challenges for all companies and mid-sized and smaller ones may be even more impacted. Workday's Barbry McGann shares four opportunities that the changes also bring.
Smart technologies spur post-COVID recovery for manufacturers
Dean Petrone, SVP & General Manager, Industry 4.0 at Infor, explains how IoT connectivity and data-driven insights can help manufacturers anticipate, automate and innovate post-COVID-19.
From cost centre to ROI driver - how HR is getting its groove back
Sally Sourbron, VP Global Talent at EMEA ServiceNow, explains how HR has played a vital role during the COVID-19 pandemic and outlines what’s needed for the future.
Agility and digital acceleration are key to organizational resilience - survey
The pandemic accelerated companies’ digital efforts and more is planned to bolster agility for future crises, indicates a survey of more than 1,000 C-suite executives. Workday's Barbry McGann examines the findings.
Bring on new IT capabilities faster with API-centric integration
This may not be the perfect time to overhaul your ERP, but you can still modernize IT capabilities with an API-centric approach. Neptune Software's Matthias Steiner shares some real world examples.
Get ready for future-ready manufacturing
Manufacturers who are future-ready will have a competitive lead over their more laggardly rivals, says Salesforce's John Kelleher.
Study - accelerated by the pandemic, people trust robots more than humans to manage money
As financial anxieties and stress shot up through the pandemic, consumers and business leaders have turned to artificial intelligence to take the strain. Juergen Lindner breaks down the findings from Oracle's latest research.
There are loads of myths about AIOps. Here's the reality
AIOps has become an embedded part of technology language in the last few years, but is still shrouded in misinformation. Guy Fighel of New Relic busts seven myths to demystify AIOps
Prioritizing service? Here’s why you need to go deep
It’s good that companies should worry about service, says Michael Ouissi of IFS. But bear in mind that complete service enablement requires changes to processes and core systems underpinning the business
Why edge computing matters to enterprise software
What's edge computing got to do with ERP? Claus Jepsen of Unit4 explores what edge means to enterprise software and how it can future-proof your organization
How Cimcorp is breaking down silos to give its customers an exceptional moment of service
Cimcorp's moment of service is founded on breaking down silos to bring together data and value for its customers. Michael Ouissi of IFS explores the pressure points along the road to servitization
IWD 2021 - gender parity needs male allyship, not male leadership
Paul Smith, President of EMEA at ServiceNow and Executive Sponsor of ServiceNow’s Women at Now group, discusses what it means to be a good ally.
What customer service agents need in the workplace of now
Customer service agents have kept things running from home instead of call centres since the first lockdown - but are they getting the support they need? Caitlin Keohane explores the pain points emerging from Zendesk's latest research
