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Five customer experience trends from NRF 2023 that retailers need to know This article is sponsored by: Zendesk logo transparent 250x150px

Consumers are rewarding retailers who provide low-friction, flexible and sustainable offerings. Prelini Udayan-Chiechi of Zendesk shares the five big takeways from NRF2023 - and how retailers can deliver a competitive omnichannel customer experience.

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How to get your business transformation on the right track This article is sponsored by: IFS logo

Why does business transformation sometimes go astray? Sal Laher of IFS shares three critical areas where businesses can avoid pitfalls and take practical steps to keep projects on track.

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Building for the future - why modern technology is mightier than pen and paper This article is sponsored by: acumatica logo 290x73

Obviously, software is better than pen and paper, but in turn, legacy systems are inadequate for the construction industry. Joel Hoffman of Acumatica explores two examples that demonstrate why cloud-based ERP software offers capabilities unmatched by legacy systems.

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Understanding the digital thread and the importance of service in extending the life of an asset This article is sponsored by: ServiceMaxLogo-PrimaryBlueGreen

It's essential to maximize the best possible use of data available in the digital thread of assets in field service management. Joe Kenny of ServiceMax explores the key aspects and the practical achievements that manufacturers, operaters and service can realize by enabling that digital thread.

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Does the data support those layoff plans? Survey reveals how services businesses conquer uncertainty This article is sponsored by: FinancialForce-logo

As workforce disruption continues, how can business leaders make the most of key data and ensure knowledge workers feel informed and creative rather than disengaged? FinancialForce's Simon Jones shares critical ways that can help to retain and support talent while keeping businesses afloat.

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Process mining reinvented - why a consumer-grade user experience is a must have This article is sponsored by: Celonis logo © Celonis

For process mining software to become the next essential business system, Product and Engineering teams must reinvent the user experience, says Vaishnavi Sashikanth, Chief Engineering Officer at Celonis.

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How low-code technology empowered ServiceNow’s finance team This article is sponsored by: ServiceNow logo © ServiceNow

The nature of finance is often admin-intensive and requires manual intervention. Tasneem Baldiwala shares the challenges facing the ServiceNow finance team and how low-code technology and citizen development addressed some significant pain points.

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Cookiepocalypse - reinvent your first-party data strategy with data streaming This article is sponsored by: Confluent logo

That's the way the third-party cookie crumbles - Massimiliano Ciccone of Confluent addresses the challenges and possibilities of tracking and benefiting from the right data as the digital advertising industry undergoes a radical change in data privacy.

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The complexity paradox – can ERP customers modernize despite the economic headwinds? This article is sponsored by: ASUG logo transparent 250x150px

ERP customers must face two competing challenges: external pressure and internal modernization. Joshua Greenbaum addresses the ERP complexity paradox, and digs into ASUG 2023 Pulse of the SAP Customer Survey for insights.

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Three ways women are making a difference in data This article is sponsored by: Confluent logo

Confluent's Stephanie Buscemi shines a spotlight on women in data who are making a difference in closing the gender gap, advocating for empowerment and driving data innovation.

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Eight trends finance leaders can't ignore This article is sponsored by: Sage Logo

How will global trends affect accounting and finance teams - and how can CFOs stay one step ahead? Sage CTO Aaron Harris boils down his conversations with customers and industry leaders into eight crucial trends.

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Online life is growing; so should your data This article is sponsored by: Heap logo © Heap

Time for a reality check - Mona Popli of Heap explores the friction that can grow between customers and companies if data isn't up to scratch.

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Enterprising approaches to 5G are reinventing telecommunications This article is sponsored by: Oracle logo © Oracle

The telecoms industry is changing rapidly with the advent of enterprise 5G. Oracle's Matt Beal shares examples of operators leading the change to find data 'direction'.

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