Business spend management has seen a transformation, with digitizing and sourcing a natural priority. Coupa's Michael Schanker talks to author Jacob Larsen, Director of Digital Procurement at Maersk, on using e-auctions to increase agility in sourcing.
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Local government reform is triggering massive organizational and technological change for UK councils. James Arvin at Unit4 looks at the scope and scale of the transformation and the technology choices for new unitary councils.
Legacy tech doesn't have to be consigned to the enterprise scrap heap in the sky. Dr Stefan Sigg of Software AG shares three practical steps to preserve the value and data of historical investments with APIs.
The old utility model is under threat, says Michael Ouissi of IFS. Electric utility companies can fight back by doing what they were always designed to do - provide a service, and a unified customer experience.
The rise of the citizen developer in the pandemic economy - how low-code and no-code made a difference
Citizen developers aren't a new concept - but their role is expanding. Nayaki Nayyar at Ivanti outlines how to empower citizen developers to make the most of low-code and no-code tools.
After the turbulence of the past year, it's even more important for IT leaders to get change management right. Rimini Street's Nancy Lyskawa offers some tips on best practice.
Jordi Ferrer, Vice President and General Manager UK&I at ServiceNow, outlines the three key priorities for workflows in the enterprise.
Automation of sourcing and procurement will drive efficiencies and increase business agility to better manage risk, seize opportunities. Alex Yakubovich of Workday outlines how new, cloud-based technologies will enable faster changes.
The food service industry and its equipment are growing in complexity, while expectations for immediate, reliable service are so strong that Artificial Intelligence is becoming an attractive tool, writes Gyner Ozgul, Chief Operating Officer at Smart Care, an IFS customer.
The world is trending toward something preferable to the past year. Zendesk’s Shawna Wolverton shares some guiding principles to help your organization navigate a reopening world.
API-led connectivity could be a crucial enabler of business recovery post-COVID, says MuleSoft's Ian Fairclough.
Improving the customer experience starts with a transparent, objective view of their needs and how your business measures up to meeting them. Scott Baitos of FinancialForce shares four keys to customer success.