Automation in the hospitality sector - the time to act is now
Now is the time for businesses in the hospitality sector to bring much-needed automation to finance and payments, writes Sage Intacct's Diana Ermini
Humanity in the time of crisis - five steps for service leaders during COVID-19
Despite the COVID-19 shutdown, essential equipment still needs attention. Sumair Dutta of ServiceMax outlines five priorities for service leaders during this time
Forget AWS Lambda, Kubernetes AND Fargate - what we need is beyond all three
Back in 2018, New Relic's Lee Atchison controversially argued for AWS Fargate over Lambda or Kubernetes as the future of serverless - but it hasn't lived up to the promise, he now believes
How will COVID-19 (Coronavirus) change the shape of work?
We are adjusting to new ways of working as a result of the COVID-19 Coronavirus pandemic. ServiceNow's Chris Pope muses on the changes to come
The technician as a sensor - 5 takeaways from Field Service Medical
Service plays a crucial role in the success of digital initiatives, writes Sumair Dutta of ServiceMax. Here are his five takeaways from last month's Field Service Medical conference
How to address supply chain complexity in food & beverage (2/2)
Concluding this 2-part series, Infor’s Monica Truelsch explains how next-generation technologies can help food & beverage companies meet supply chain challenges
How IFS walked the talk on cloud ERP projects and why it matters
Last year, IFS made the same move it urges its customers to make - adopting its latest cloud ERP platform. CDIO Sal Laher reviews the lessons learned
How AI is triaging service calls - and does it better than you
Unnecessary truck roll is the bane of many field service organizations. ServiceMax's Joe Kenny explains how AI enables proactive service and more efficient dispatch
Technology & inclusion - how the industry is working towards an equal future
Achieving equality and inclusion in business is an ongoing process, says Salesforce's Linda Aiello.
Status quo is not an option - overcome technical debt to spur innovation
Technical debt often holds back innovation, and following the vendor's upgrade roadmap isn't always the best solution says Rimini Street's Sebastian Grady
Agility, autonomy, alignment – 3 A’s at the heart of digital success
How can your organization make a success of going digital? Workfront's Scott Lee says test your plans against this 3A Framework
IWD 2020 - Gender balance is improving but we can still do better
Ahead of International Women's Day, Oracle NetSuite’s Nicky Tozer reflects on the past year, and the infrastructure being put in place for continued gender parity
Numbers can be mismeasurements. You can count on that!
Numbers aren't always an example of 'satisfactory' knowledge, says Salesforce's Peter Coffee.
