"It's not you, it's me" - breaking up is never easy. Claus Jepsen of Unit4 considers how vendors can review their relationships with customers that have reached a crossroads.
IDC predicts that 40% of Global 2000 companies will be using their ERP systems as the data and transactional hub for their industry-based ecosystem by 2023. Jeroen Figee of Unit4 asks, how should organizations negotiate the opportunities and perils on the path ahead?
Organizations that don’t pay attention to their people will always face competition from companies with bigger wallets. To attract and retain talent, businesses need something extra. Kirsty Graham of Unit4 has three steps for creating lasting relationships with your people so you can win at talent.
Is your business finding it harder to attract and retain talented people? It's a challenge often attributed to a desire for greater home-working, typified by The Great Resignation of 2021. But the issues run deeper — and business leaders need to respond quickly, writes Chris Richards of Unit4.
Kirsty Graham, VP of People Success, Europe, at Unit4 examines how as we emerge from the pandemic, businesses must shift their priorities rapidly from pure survival to sustainable growth. To achieve productivity and profit objectives, leaders need to retain talent and motivate employees in new ways.
As IT partners take on a more strategic role to advance and transform the businesses of their clients, Beata Wright of Unit4 examines why it’s up to vendors to invest in their partner ecosystem to set them up for success.
With the proliferation of cloud technologies, there’s an urgent and growing need for people with business process expertise and a rapidly fading demand for traditional technical IT experts, as Shivkumar Gopalan illustrates in Unit4’s own story.
While the fundamentals of good partnership remain the same, SaaS is a different ball game. The role of ecosystem partners, their sources of revenue, and the support they need from vendors have all changed. Beata Wright of Unit4 shares how to embrace these changes to succeed in the world of SaaS.
Customer Success isn’t just the name of a department – it’s a top-down, company-wide philosophy and responsibility to deliver an exceptional customer experience. But that’s easier said than done. Michelle MacCarthy of Unit4 shares practical steps to fulfil the customer-centric promise.
Businesses are relying more than ever on the employees who provide a people-first service. Lisa Dodman of Unit4 shares the recipe for creating a people-first culture that can be embedded within your organization.
Buying into SaaS platforms isn’t new, but many organizations still misunderstand what they’re getting into. Shivkumar Gopalan of Unit4 outlines what’s important (and what isn’t) and what's required from both the client and vendor to make it a success.
This year, the challenge of retaining employees is more important than ever. How can employers create a working environment that’s so great people simply won’t want to leave? Michel Visser of Unit4 shares practical ideas.
Finance teams using artificial intelligence (AI) are outperforming their peers — and many professionals look destined to become strategic 'influencers'. Gordon Stuart of Unit4 shares the new research revealing some intriguing shifts within businesses.
