Enrich the customer experience by starting with your employees
How do you enrich the customer experience amidst the current turbulence? Unit4's Michelle MacCarthy has three recommendations for managing customer success through culture, engagement, and technology
Managing the future employee — how to evolve HR to meet the unknowable
With COVID, the future of work arrived early. Unit4's Lisa Dodman explores how to adapt people management for a working world in which adaptability will be the prime competency
What can a new ERP do for your people and your business?
As organizations remodel processes to meet the needs of users in every location, role and function, Unit4 CEO Mike Ettling asks, is your enterprise tech right for your people?
Why mid-market companies should get their Goldilocks mindset on
Mid-market companies should apply a Goldilocks mindset to getting the best fit when selecting a business software supplier, writes Unit4 CEO Mike Ettling
The Goldilocks key - how mid-size enterprises can reboot the post-COVID economy
Mid-size enterprises are key to post-COVID recovery - but they need business technology that's 'just right' to help them grow quickly, writes Unit4's Mike Ettling
How to avoid ERP lock-in and seize the service imperative
The shift to Everything-as-a-Service (XaaS) changes how businesses operate. Unit4's Claus Jepsen explains how to avoid ERP lock-in and seize the initiative
Excel is a snapshot of the past. BI helps you see the future
Doing forecasts and planning in Excel slows you down - integrated BI and CPM are the modern way to do FP&A, writes Unit4's Matthias Thurner
Software will never be beautiful - it's the experience that counts
Instead of making enterprise software beautiful, think UX vs UI - design a user experience that just gets stuff done, writes Unit4's Claus Jepsen
5 ways ASC 606 changes how services companies book revenues
The new ASC 606 standard for revenue recognition will change how services companies book revenues. Unit4 CFO Gordon Stuart outlines five steps to compliance
How to implement GDPR and change your business culture forever
Now that GDPR is in force, a new business culture of data protection by design and by default must take hold. Unit4's René Bentvelzen explains how to make it happen
Can AI really do everything we expect, now and in the future?
We seem to expect a lot of artificial intellligence. Unit4's Thomas Staven examines what AI really can and can't deliver, both now and in the future
Here are the human CFO traits that no artificial intelligence can replace
Artificial intelligence brings automation and insight, but the CFO’s role as strategist, operator, catalyst and steward cannot be done by machines writes Unit4's Matthias Thurner
Will 2018 be the year governments get their citizen services in order?
Today's digital generation expects efficient, online citizen services. Will 2018 be the year governments get them in order? asks Unit4's Henk Jan Onstwedder
