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ServiceNow

How to navigate your customer experience during the cost of living crisis This article is sponsored by:

Simon Morris of ServiceNow discusses why investing in customer experience during tough economic times is not only doable, but should be a top priority.

Rising cost of living. inflation financial crisis background © Ink Drop - Shutterstock

The four truths about implementing a successful ESG strategy This article is sponsored by:

ESG is a large and complex topic - it can be hard to know where to begin when implementing an ESG strategy. Cathy Mauzaize of ServiceNow shares four key points to getting started.

Staggered lines Quality City 4 with Text ESG and some elements of environmental social governance vector illustration graphic EPS 10 © kmingwwww - Shutterstock

No more relics – it’s time for a cutting-edge operating model This article is sponsored by:

Moving from a legacy fossil to a next-gen operating model is all fine in theory, but how does it look in the real world? Matthew Phipps of ServiceNow cuts to the practical steps organizations can take.

Dinosaur fossil old relic concept © Jill White - Pixabay

How inflation could present an opportunity for your business This article is sponsored by:

Inflation can be an opportunity to re-evaluate your business processes and equipment. Hervé Duborjal explores how pharmaceutical company Astellas approached this with ServiceNow.

Economic recession, assets bubble and currency inflation concept with manual handpump inflating a balloon with a dollar sign on it isolated on blue background © Victor Moussa - Shutterstock

Closing the skills gap - how low-code development is helping businesses accelerate digital transformation This article is sponsored by:

Hamiedha Sahebzada of ServiceNow explains why low-code is for everyone - and points to one company who is walking the low-code talk now.

Image of someone designing a process at work

The power of purpose - how businesses can stay competitive during the ‘Great Resignation’ This article is sponsored by:

Businesses are seeing 'The Great Resignation' play out in real time. Hervé Duborjal of ServiceNow shares the staps that companies can take to adapt and avoid it.

Great resignation, employee resign, quit or leaving company, people management or human resources problem concept, business people employee resign and walk through exit door © eamesBot - Shutterstock

How to make a success of the burgeoning citizen development movement This article is sponsored by:

Much has been written on the rise of the citizen developer - but how do we get it right? Jim Burke of ServiceNow shares three elements that are key to successful citizen development campaigns.

Four people's hands holding mobile devices showing analytics by rawpixel on Unsplash

Why a ‘digital control-tower’ model is key to business success This article is sponsored by:

Cathy Mauzaize of ServiceNow shares why the 'control tower' approach to managing your existing systems and data is so important - and how to make it a reality.

Control tower at Dulles airport © Falkenpost - Pixabay

Why low-code platforms are the catalyst for true business optimization in EMEA This article is sponsored by:

No optimisation process looks the same, but it has to be a continuous journey. Nerys Mutlow of ServiceNow explores the challenges and untapped value of low-code for the EMEA region.

Image of a mobile app with different designs

Four tips on how CFOs can work with CIOs to drive business transformation This article is sponsored by:

The role of the CFO has changed. Hervé Duborjal of ServiceNow asks how CFOs can optimize new and existing systems to grow cost effectively in partnership with CIOs.

Executives meeting scenario with CFO and CIO © Medienstürmer - Unsplash

Fans want more from your stadium. It’s time to get smart This article is sponsored by:

With the arrival of the pandemic came the need for venues to make fans feel as though they were on the digital sidelines rather than the couch. Julia Martensen of ServiceNow explores how to get to the heart of remote customer experiences.

Fans watching game at sports stadium © Jimmy Conover - Unsplash

The hybrid work ultimatum - give workers flexibility, or prepare for a talent exodus This article is sponsored by:

Companies addressing their remote working policies face an ultimatum - change, or lose talent to competitors. Chris Pope of ServiceNow speaks to Chris Herd, FirstBase HQ about reaping the benefits of hybrid working.

hybrid work concept with woman in home office © StockSnap - Pixabay

Conserving ROI - How to make money out of your digital investments This article is sponsored by:

Paul Smith, President EMEA at ServiceNow, speaks with global law firm Hogan Lovells to understand how organizations should think about ROI, as they take stock of their digital investments during the COVID-19 pandemic.

Image of a money note being pieced together as a puzzle