Happy customers and happy employees is a combination that companies strive for. Jane Pettman of ServiceNow explains how that nirvana experience or experience economy can be achieved.
Sally Sourbron, VP Global Talent at EMEA ServiceNow, explains how HR has played a vital role during the COVID-19 pandemic and outlines what’s needed for the future.
Paul Smith, President of EMEA at ServiceNow and Executive Sponsor of ServiceNow’s Women at Now group, discusses what it means to be a good ally.
What is the secret to a genuinely agile business? ServiceNow's Chris Pope shares five essential metrics for success in navigating choppy waters
Matt Taylor, Global VP for GTM Operations at ServiceNow, explains how digitisation plays a vital role in creating a sustainable business. And a sustainable business is a valuable business.
Matt Taylor, Global VP for GTM Operations at ServiceNow, explains how companies will excel in 2021 if they understand that you can’t have digital success without thinking about company culture too.
Paul Smith, EMEA SVP and General Manager at ServiceNow, shares learnings from his conversations with CEOs and CIOs that are trying to navigate digital investment in the new COVID-19 world.
COVID-19 highlights the need for a platform of platforms approach - it’s a once-in-a-generation opportunity
The COVID-19 pandemic has exposed weaknesses in old value chains. Now is the time to embrace a workflow revolution underpinned by a platform of platforms approach, writes ServiceNow’s VP of Innovation Chris Pope.
Jordi Ferrer, Vice President and General Manager UK&I at ServiceNow, outlines how organisations in the UK need to think differently about the nature of work in order to boost productivity.
Nerys Mutlow, Evangelist within the Chief Innovation Office at ServiceNow, says that COVID-19 has taught us that people need to be measured on the value they bring in the workplace, not just their presence.
Are we over the peak of the Coronavirus in the UK? The UK government believes so and is looking ahead to a phased approach to relaxing the lockdown.
Sally Sourbron, Senior HR Director, EMEA, ServiceNow, describes how the company is adapting to the new workplace reality and is putting employee choice at the centre.