Creating the ‘Nirvana’ experience to underpin your workflow
Happy customers and happy employees is a combination that companies strive for. Jane Pettman of ServiceNow explains how that nirvana experience or experience economy can be achieved.
From cost centre to ROI driver - how HR is getting its groove back
Sally Sourbron, VP Global Talent at EMEA ServiceNow, explains how HR has played a vital role during the COVID-19 pandemic and outlines what’s needed for the future.
IWD 2021 - gender parity needs male allyship, not male leadership
Paul Smith, President of EMEA at ServiceNow and Executive Sponsor of ServiceNow’s Women at Now group, discusses what it means to be a good ally.
Why human-centric metrics are essential to business agility
What is the secret to a genuinely agile business? ServiceNow's Chris Pope shares five essential metrics for success in navigating choppy waters
Sustainability isn’t a ‘nice to have’ anymore - and digitisation plays a vital role
Matt Taylor, Global VP for GTM Operations at ServiceNow, explains how digitisation plays a vital role in creating a sustainable business. And a sustainable business is a valuable business.
There’s an inextricable link between company culture and successful digital transformation
Matt Taylor, Global VP for GTM Operations at ServiceNow, explains how companies will excel in 2021 if they understand that you can’t have digital success without thinking about company culture too.
Building digital workflows for the long game
Chris Pope, VP Innovation at ServiceNow, explains how COVID-19 has left many companies thinking about what they need to do to permanently embed agility, resilience and better experiences.
Navigating the unknown in the new COVID-19 economy
Paul Smith, EMEA SVP and General Manager at ServiceNow, shares learnings from his conversations with CEOs and CIOs that are trying to navigate digital investment in the new COVID-19 world.
COVID-19 highlights the need for a platform of platforms approach - it’s a once-in-a-generation opportunity
The COVID-19 pandemic has exposed weaknesses in old value chains. Now is the time to embrace a workflow revolution underpinned by a platform of platforms approach, writes ServiceNow’s VP of Innovation Chris Pope.
Agility and resilience - solving the UK’s productivity problem
Jordi Ferrer, Vice President and General Manager UK&I at ServiceNow, outlines how organisations in the UK need to think differently about the nature of work in order to boost productivity.
COVID-19 learnings - We need a people-enabled transformation in the new workplace
Nerys Mutlow, Evangelist within the Chief Innovation Office at ServiceNow, says that COVID-19 has taught us that people need to be measured on the value they bring in the workplace, not just their presence.
Looking beyond the Coronavirus pandemic to the new normal
Are we over the peak of the Coronavirus in the UK? The UK government believes so and is looking ahead to a phased approach to relaxing the lockdown.
Back to the future of work - how ServiceNow is adapting to COVID-19
Sally Sourbron, Senior HR Director, EMEA, ServiceNow, describes how the company is adapting to the new workplace reality and is putting employee choice at the centre.
