Looking back to look ahead - five 2020 resolutions for brands and retailers
It's time to power 2020 planning with 2019 holiday shopping insights from over half a billion global shoppers, says Salesforce's Michael Green.
Why APIs are the key to effective government digital transformation
Best practice examples from the UK show why APIs are needed for digital transformation in governments around the world, says Mulesoft's Ian Fairclough.
How to democratise innovation in today’s API revolution
Build blocks, don't block builds - innovation advice from Mulesoft's Ian Fairclough.
Why APIs are key to hitting “Go” on omni-channel retail
Omni-channel retail needs APIs to deliver a sought-after customer experience that leaves cash registers in the past, argues Mulesoft's Paul Crerand.
Surfing the shock wave
Riding the waves of change in the right direction is essential, argues Salesforce's Peter Coffee.
Phonograph and blockchain - in search of the perfect record
From phonograph to blockchain - there's a path there, says Salesforce's Peter Coffee.
IoT obscurity is IoT insecurity
Obscuring the IoT exposes it to hackers, says Mulesoft CTO Uri Sarid.
Build trust or fail - it’s not just about a commitment to protecting customer data
Companies need to earn back lost trust in order to succeed with personalisation, says Salesforce's Tiffani Bova.
Admit that it's not magic
Coffee's Caution to vendors - Since you know that what you’re selling isn’t magic, admit it—and give your customers what they need to deal with the difference.
IT’s new role - the business catalyst
If IT can build a flexible foundation, it can change the way that organisations win, says MuleSoft's Paul Crerand.
How 5G will impact the customer experience
5G is coming and the impact on the customer experience should be significant, argues Salesforce's John Carney.
The world can't afford cheap data
Cheap data would be a false economy, argues Salesforce's Peter Coffee.
Making APIs the bedrock of IoT development
Put down the foundations for the Internet of Things API by API, says MuleSoft's Ian Fairclough