AI truth is "user assembly required"
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With all the focus on what generative AI is adding, we're ignoring what it's taking away, argues Salesforce's Peter Coffee.
With all the focus on what generative AI is adding, we're ignoring what it's taking away, argues Salesforce's Peter Coffee.
How to bridge the gap between admiration and implementation of AI? Pedro Arellano has three priorities to guide you.
Peter Coffee of Salesforce highlights why enabling better decisions is an ongoing quest.
The evolving nature of the 'laws' of the digital age explained, by Peter Coffee of Salesforce.
Want to boost your service and satisfaction levels? Salesforce's Clara Shih has a three step program to do just that.
Peter Coffee of Salesforce explains why number-crunching needs to look beyond budget snipping and explore simplifying the vast array of applications enterprises use.
It's time to stop responding to situations by quoting clichés. Peter Coffee of Salesforce cuts to the real meaning of decision making in times of recession.
As UK businesses gather for Salesforce Live in London, Zahra Bahrololoumi, CEO of Salesforce UK and Ireland, explains how organizations can thrive in turbulent economic times.
Trying to tackle individual challenges from technical debt to the skills gap can be like playing whack-a-mole. Paolo Malinverno of Mulesoft offers a way to save some sanity for IT leaders that can solve more problems at the same time.
There's a fine line in consumer perception between personalized marketing and creepy data use. Rob Katz of Salesforce discusses how to strike the ethical balance between personalization and privacy.
"That's the way we've always done things", isn't going to help organizations thrive. Paolo Malinverno of Mulesoft explores how teams can overcome the obstacles to digital change.
Five ways that sales reps can give customers (and themselves) a rewarding experience in the B2B market place.
The opposite of chaos isn't excellence, argues Salesforce's Peter Coffee. Time to look at things differently.