Digital change demands a revolution in the software vendor-customer relationship
In today's fast-moving world, software vendors must collaborate with customers to develop innovative solutions to their business needs, argues Christian Pedersen, Chief Product Officer at IFS
Remote support begins the servitization journey at Panasonic’s heating and cooling business
Karl Lowe, Head of European Service at Panasonic Appliances Air-Conditioning Europe, describes how remote product support will enhance the service Panasonic offers as it modernizes its business model
How Al Rabie brought IT and business together to weather a changing beverage market during pandemic conditions
Never mind COVID-19, a sugar tax changed the business landscape for drinks manufacturers – but an ERP upgrade helped change the dynamics, writes Michael Ouissi of IFS
Customers explain the market logic behind surging investment in digital transformation
Despite the impact of the COVID-19 pandemic, surveys suggest customers are investing more in digital transformation. Michael Ouissi of IFS examines why.
Re-engineering the business from a distance—it’s still about people
Successful software implementations were never just about the technology. the pandemic brought this reality into sharp focus. This is what we saw.
HR’s mission in uncertain times – go beyond stats and get personal
The sudden need to work remotely has brought the people skills of HR to the fore. IFS Chief People and Culture Officer Jane Keith shares some tips on managing through uncertain times
The Blue Data Thread that connects Rolls-Royce to its customers and improves business outcomes
Engine maker Rolls-Royce is known as a leader in servitization. Nick Ward from Rolls-Royce explains the 'Blue Data Thread' behind IntelligentEngine, its next chapter
5 ways a digital twin of your business will help you navigate the new normal
Enterprise software is changing, becoming a 'digital twin' that maps your business and helps you choose the best route, writes Christian Pedersen of IFS
How digital enables servitization and streamlined processes at Jotun
Speaking at a recent IFS event, Morten Fon, CEO of global paint company Jotun, describes how two forms of digitalization are evolving its core business
How IFS walked the talk on cloud ERP projects and why it matters
Last year, IFS made the same move it urges its customers to make - adopting its latest cloud ERP platform. CDIO Sal Laher reviews the lessons learned
Boosting time to value from enterprise apps – how do you differentiate?
Buying out-of-the-box software gets you started faster, but can you still differentiate? Choose well and you can gain a two-year advantage, writes IFS CEO Darren Roos
Extracting value from ERP is not about go-live - it's about the art and science of change
The focus on ERP go-lives misses the point. There is no ‘go’ button. Successful ERP is about the art of change. Here's what Matt Smith of IFS has learned on achieving ERP business goals.
Don't change your software just for go-live - keep on changing it
The days of rolling out a software solution just once and then leaving it alone are over - the real value is realized from ongoing change, writes Michael Ouissi of IFS
