Digital twins can increase predictability of future maintenance of mission-critical, high-cost, and often complex assets, thereby lowering risk for organizations in asset-intensive industries. Michael Ouissi, Chief Customer Officer, IFS, examines the value for three such industries.
Jason Phillips of Gaia Herbs shares how integrating IFS Cloud has helped to streamline production, provide support to customers and staff while prioritizing sustainability and quality.
F1's decision to put a spending cap on improving car performance has leveled the playing field for teams. Robert Yeowart of the Aston Martin Cognizant Formula One Team explains how they've implemented IFS to achieve their 'moment of service' within these regulations.
The old utility model is under threat, says Michael Ouissi of IFS. Electric utility companies can fight back by doing what they were always designed to do - provide a service, and a unified customer experience.
The food service industry and its equipment are growing in complexity, while expectations for immediate, reliable service are so strong that Artificial Intelligence is becoming an attractive tool, writes Gyner Ozgul, Chief Operating Officer at Smart Care, an IFS customer.
Manufacturing is going through a sea change of reducing landfill and reusing raw materials. Michael Ouissi shares in-the-trenches insights from an IFS customer and analysts on why manufacturers will evolve to master new business and logistical disciplines for the circular economy.
It’s good that companies should worry about service, says Michael Ouissi of IFS. But bear in mind that complete service enablement requires changes to processes and core systems underpinning the business
Cimcorp's moment of service is founded on breaking down silos to bring together data and value for its customers. Michael Ouissi of IFS explores the pressure points along the road to servitization
Pet food and snack manufacturer KLN Family Brands saw huge improvement when it replaced spreadsheet planning with a new ERP system. IT chief Lance Schultz tells the story
In today's fast-moving world, software vendors must collaborate with customers to develop innovative solutions to their business needs, argues Christian Pedersen, Chief Product Officer at IFS
Karl Lowe, Head of European Service at Panasonic Appliances Air-Conditioning Europe, describes how remote product support will enhance the service Panasonic offers as it modernizes its business model
Never mind COVID-19, a sugar tax changed the business landscape for drinks manufacturers – but an ERP upgrade helped change the dynamics, writes Michael Ouissi of IFS
Despite the impact of the COVID-19 pandemic, surveys suggest customers are investing more in digital transformation. Michael Ouissi of IFS examines why.
