The levels of AIOps maturity - three KPIs your IT operations teams should live and breathe
The inherent nature of IT issue resolution is reactive - there has to be a better way. John Appleby of Avantra shares three KPIs that can take control of AIOps maturity levels - and why it matters.
Seamless integration is the wrong goal - when it comes to AIOps, it’s all about the seams
"Seamless integration" is lauded for its invisibility, but is that a realistic goal? John Appleby of Avantra explains why it's time to pay close attention to the seams of AIOps integration.
AIOps - why the key word here is ‘intelligence’
The term AIOps may be open to interpretation, but the end goal is clear, writes John Appleby of Avantra. Appleby frames the AIOps debate with an ERP automation project view - where critical operations tasks come into focus.
Dear CIO - get off your ERP island
For too long, the ERP team (and its data) has been marooned. John Appleby of Avantra explains why now is the time for CIOs to bring ERP off the island - and into true workflow automation. The burning question: can AIOps help?
