The term AIOps may be open to interpretation, but the end goal is clear, writes John Appleby of Avantra. Appleby frames the AIOps debate with an ERP automation project view - where critical operations tasks come into focus.
For too long, the ERP team (and its data) has been marooned. John Appleby of Avantra explains why now is the time for CIOs to bring ERP off the island - and into true workflow automation. The burning question: can AIOps help?