Archive: All Stories

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McKinsey's future customer is a duck

McKinsey's vision of digital marketing is compelling at first sight. But when you look closely it is fatally flawed. Even so, there may be other use cases that can be added to the mix. Can you think of some?

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Government cloud needs a big stick!

If you're in UK central government you're now going to need a damn good reason not to be using public cloud. But does the Cloud First mandate go far enough?    

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Lethargy weighing down SAP ERP?

In this guest post, John Moy makes a broad assessment of the SAP mobile applications space. He looks at the roles of SAP, systems integrators and customers in an ecosystem that he believes is not functioning as well as it might. There are lessons for all developers in the enterprise space.

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AppExchange matures as vendors grow up

Ten years old next year, Salesforce.com's AppExchange ecosystem is maturing, with a growing roster of partners having built substantial software businesses running native on the Salesforce platform, including one that's reported to be prepping an IPO later this year.

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Lessons from Xero part one: Hansens

Over on our sister site JD-OD.com, we have posted a slew of videos that I shot at Xero's Melbourne offices where I concentrate on the experience of professional partners. In this first excerpt, we look at what Hansens are doing.

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cat-icon An enterprise cloud is more than just a stack of servers in a datacenter

When choosing a Cloud platform for your business, look for what capabilities the platform itself inherently offers beyond what you are able to do today.  Examples of these capabilities might include native support for mobile devices, customer and supplier portals with embedded social capabilities, point and click integration and the ability to customize and build your own apps.

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Digital diagnosis: vital signs good

Now here's a thing - the so-called 'Facebook-generation' of digital natives get just as wound up about the confidentiality of their medical data as anyone else. What a digital dilemma!

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Failing fast at the coal face

We're here to make a dent in the universe. That means we have to question all assumptions about what we do and why we do what we do. And so while long years of experience help, they sometimes hinder. Even so, new apps mean an abundance of choice.

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Does SaaS save money?

Around the end of March, Frank Scavo and I were having a back and forth on the cost of SaaS/cloud apps. This is not a new discussion but one worthy of review given the maturing applications space plus the spend shift we are seeing among buyer organizations.

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Digital design principles need a boost

There's been a lot of satisfaction in Whitehall over the success of the GOV.UK website winning the Digital category at the annual Designs of Year Awards, but the real success will lie in boosting the profile of design in the public sector.

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Feeding the digital elephants

We've been talking about the great 'digital divide' for many a long year, but with governments of all political persuasions now locked into Digital by Default roadmaps to a greater or lesser degree it's never been more important.

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CIOs and CMOs in a tug of war? Doh!

Is there a war going on between CIOs and CMOs? In some circumstances yes but then it doesn't sound like a fruitful way to acquire technology assets. I think there is a better way to look at how spend occurs looking for the mutual value that each party can bring to the table.

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Universal Credit - digital by what?

There are multiple key components to the UK government's phenomenally ambitious Digital by Default strategy - but are the cracks already beginning to show?