BA gets a lot of things right but when it goes wrong it can be a bitter experience. It's all about consistently delivering a great service and customer experience
Supermarket giant Morrisons has neglected to invest in IT and not made the move to multi-channel retail effectively. As such it's paid a high price and delivered a salutary lesson to retail firms around the globe. But is all lost?
CIO Claudette Jones is helping the organisation transition out of a 16 year outsourcing deal
Interview: Will new CEO Adam Wray and data gravity guru Dave McClure as CTO solve growing pains at Riak noSQL database vendor Basho?
Vendors such as Microsoft, SAP and Infor are realizing survival depends on persuading their installed base to upgrade to the cloud, as fast as possible
When the board of directors at the Dutch online greetings card company balked at investing in yet another Oracle database license, development manager Jan van der Veen went in search of an entirely fresh approach.
Value engineering, big bets on Amazon Web Services and a possible HANA deal with SAP. Infor CEO Charles Phillips takes time out to update us on the latest steps in the firm's transformational journey.
SAP's head of cloud strategy Sven Denecken explains that HANA allows customers to choose cloud, on-premise or both to pursue their business goals
The company believes it can now go to market with a complete suite that talks for itself
The man who gave us the World Wide Web and kickstarted the digital revolution now wants us to decide what sort of web we want for the next 25 years.
The cloud wave is larger than most people think so the issue, particularly for those businesses looking to provide cloud-delivered services, is to try and understand the nature and size of the opportunity, says McKinsey.
The international gaming giant says an intense focus on automation and orchestration — undepinned by virtual hybrid cloud technology from VMware — has “finally” enabled the seamlessly sharing of workloads across private and public clouds.