New capabilities in the Coupa platform expand business spend management into ERP territory, enabling procurement as a service to the business
Can Silicon Valley employee activists bring accountability to Big Tech through tactics honed by the industrial age labor unions?
Wendy's and Red Robin both see a digitally-enabled future, but not necessarily with the same speed...
Analysts are spending the day with Plex Systems again - what could happen? Nothing predictable, thank goodness. On deck: a revealing shop floor tour with Plex customer Coastal Automotive. Here's my illustrated review.
SAP UK & Ireland User Group report continuing issues with indirect access and SAP technology adoption
SAP UK & Ireland User Group provide a mixed bag of results over the progress made with S/4 HANA, C/4HANA, and indirect access.
SAP just poneyed up $8bn for Qualtrics, a company that provides analytics in the customer experience space. Does it make sense? Well yes - but only if companies actually care in the first place.
The Internet of Things (IoT) is leading us into a consumable future - to make the most of it, know what outcomes you desire, advises ServiceNow's Chris Pope
2019 will be a big deal for Sainsbury's if it gets the green light for its Asda takeover; meantime, there's digital work to be done...
Catching up with Dr Michael Feindt, founder of Blue Yonder, to find out how things are panning out now that the company is part of JDA Software.
Is your CEO or CMO getting pitched a new customer experience (CX) solution? Before they commit to anything, have them read this frank viewpoint about the space.
HfS paints a dystopian view of what happens in a post-Brexit UK with a severe shortage of low paid workers leading to a crisis in many industry segments. True or false?
A small butcher can show the enterprise how to offer a customer experience that allows them to thrive, regardless of the economy or competition for the mega supermarkets.
Enterprise hits and misses - tech leaders weigh in on AI and IoT, but can AI save us from ourselves?
In this travel-streamlined, “ducks over schmucks" version of hits and misses, Jon picks the highlights from the week’s biggest shows, his best-of picks from the enterprise web, and, as always – your weekly whiffs.