CEO Bill McDermott told investors that he wants to double ServiceNow’s revenue by 2024 and triple it in 5 years. Key to this is going to be a fresh verticalization strategy.
Do manufacturers need to make better products or have a process to document their methods? The answer is both and cloud ERP vendor Plex wants to help those manufacturers without a quality management system (QMS) get moving.
Don’t let IT systems stop manufacturing going circular
Manufacturing is going through a sea change of reducing landfill and reusing raw materials. Michael Ouissi shares in-the-trenches insights from an IFS customer and analysts on why manufacturers will evolve to master new business and logistical disciplines for the circular economy.
Smart technologies spur post-COVID recovery for manufacturers
Dean Petrone, SVP & General Manager, Industry 4.0 at Infor, explains how IoT connectivity and data-driven insights can help manufacturers anticipate, automate and innovate post-COVID-19.
Get ready for future-ready manufacturing
Manufacturers who are future-ready will have a competitive lead over their more laggardly rivals, says Salesforce's John Kelleher.
Recent studies from Plex and PTC are not only directional, but inform us as to how manufacturers see Smart Manufacturing/Fourth Industrial Revolution initiatives in the pandemic age.
Prioritizing service? Here’s why you need to go deep
It’s good that companies should worry about service, says Michael Ouissi of IFS. But bear in mind that complete service enablement requires changes to processes and core systems underpinning the business
How Cimcorp is breaking down silos to give its customers an exceptional moment of service
Cimcorp's moment of service is founded on breaking down silos to bring together data and value for its customers. Michael Ouissi of IFS explores the pressure points along the road to servitization
Manufacturers are obsessed with quality - but have they reached a wall with the tools at hand? Fero Labs is seeking to change that, via a practical application of "explainable" ML and IoT.
Plex Systems has been a big change agent in the ERP space, being the first to pioneer multi-tenant cloud ERP software. Its recent acquisition of Kors Engineering could trigger better value for manufacturers and ignite a wave of additional M&A deal-making by competitors. Here's our assessment.
Orange to green - using a Customer Distress Index to strengthen proactive support
Resolving issues proactively is an essential part of field service management. Sumair Dutta of ServiceMax takes a deep dive into creating a Customer Distress Index
How to make sure AR and VR have a big impact on the future of field service management
AR and VR are set to bring practical benefits to Field Service Management. ServiceMax's Joe Kenny explains why an asset-centric approach will boost their impact
Kawasaki Engines needed to make a shift from siloed data to a clearer view of the customer, with the help of Salesforce.
Top 6 smart manufacturing tech trends that are here to stay in 2021
This year manufacturers were forced to change the way they use technology - and there was no looking back. Plex System's Jerry Foster shares six trends in manufacturing tech to look for in 2021
Office workers may have been obliged to work from home with the coming of the first pandemic lockdown, but many took to it readily, and many companies realised it had many advantages without causing their world to cave in. The trickier problem will come when the same idea is applied to manufacturing tasks.
Creating a manufacturing world without product recalls
Is it possible to eradicate product recalls and remove waste in the manufacturing supply chain? Anurag Garg of Plex Systems talks through the steps to proactively prevent recalls
