CEO Bill McDermott told investors that he wants to double ServiceNow’s revenue by 2024 and triple it in 5 years. Key to this is going to be a fresh verticalization strategy.
Dean Petrone, SVP & General Manager, Industry 4.0 at Infor, explains how IoT connectivity and data-driven insights can help manufacturers anticipate, automate and innovate post-COVID-19.
A tale of two digital transformation studies - views on Smart Manufacturing and 4IR from Plex and PTC
Recent studies from Plex and PTC are not only directional, but inform us as to how manufacturers see Smart Manufacturing/Fourth Industrial Revolution initiatives in the pandemic age.
It’s good that companies should worry about service, says Michael Ouissi of IFS. But bear in mind that complete service enablement requires changes to processes and core systems underpinning the business
Cimcorp's moment of service is founded on breaking down silos to bring together data and value for its customers. Michael Ouissi of IFS explores the pressure points along the road to servitization
Manufacturers are obsessed with quality - but have they reached a wall with the tools at hand? Fero Labs is seeking to change that, via a practical application of "explainable" ML and IoT.
Plex Systems has been a big change agent in the ERP space, being the first to pioneer multi-tenant cloud ERP software. Its recent acquisition of Kors Engineering could trigger better value for manufacturers and ignite a wave of additional M&A deal-making by competitors. Here's our assessment.
Resolving issues proactively is an essential part of field service management. Sumair Dutta of ServiceMax takes a deep dive into creating a Customer Distress Index
AR and VR are set to bring practical benefits to Field Service Management. ServiceMax's Joe Kenny explains why an asset-centric approach will boost their impact
Kawasaki Engines needed to make a shift from siloed data to a clearer view of the customer, with the help of Salesforce.
This year manufacturers were forced to change the way they use technology - and there was no looking back. Plex System's Jerry Foster shares six trends in manufacturing tech to look for in 2021
Office workers may have been obliged to work from home with the coming of the first pandemic lockdown, but many took to it readily, and many companies realised it had many advantages without causing their world to cave in. The trickier problem will come when the same idea is applied to manufacturing tasks.
Is it possible to eradicate product recalls and remove waste in the manufacturing supply chain? Anurag Garg of Plex Systems talks through the steps to proactively prevent recalls