Cloud-delivered, pick-and-mix service aggregation with single sign on and full management mean SMBs can have the business services they want.
SAP SuccessFactors certification comes under fire as the company introduces a new associate level certification. Consultants far from happy.
Accenture's turned in a stellar full year as the firm restructures to add new digital opportunities to its core ERP and BPO services bedrock.
Managed services providers have to start selling the functional services their customers – and customers’ customers – want rather than just IT resources.
In the first of her new weekly HCM-focused articles, Janine Milne looks at the success enjoyed by Virtusa in using social media to meet the needs of a Gen Y workforce.
The professional services firms delivered a set of results that were lower than expected for the year and it has been threatened with legal action over the HP and Autonomy debacle.
If you’re only using IT services management to manage IT, you may well be missing a trick, says Simon Clarke, service delivery manager for IT at Spirit Pub Company.
Capita has announced that it has acquired Ireland-based business process outsourcing firm SouthWestern for €35m, continuing its expansion into new man giving moneyglobal markets
While G4S has managed to make a strong comeback in the six months to June, Serco is still suffering losses from an extensive restructuring programme.
CSC's announced a new cloud services alliance with IBM, nicely timed to draw the eye away from a bump in the road of its attempts to revive its fortunes.
Cognizant turns in disappointing numbers and lowered guidance for 2014; Infosys and TCS pay the price as investors get jittery.
ServiceMax's CMO Stacey Epstein says that Oracle's TOA acquisition may disrupt existing relationships between Salesforce and TOA, leaving more room for ServiceMax to grow.