Tech entrepreneur and digital government champion Martha Lane Fox on what's needed to kickstart a tech-centric national recovery for the UK after COVID.
Memo to IT leaders - and enterprise software vendors: we need to let the users inside the gated walls of the IT department, before it's too late. Geoff Scott of ASUG issues a warning call, and makes the case for a low-code/no-code movement.
Wabtec and GE Transportation merged in 2019 to become a global leader in transportation and logistics. The newly formed organisation needed to combine its ServiceNow instances to support end users.
Chewy is a multi-billion dollar online pet store and has spent the last couple of years streamlining its processes and enabling its teams with ServiceNow.
In today's fast-moving world, software vendors must collaborate with customers to develop innovative solutions to their business needs, argues Christian Pedersen, Chief Product Officer at IFS
Resellers must embrace change and take a proactive approach to managing service contracts. Joe Kenny of ServiceMax explains how field service automation can help
In common with many other firms, itelligence UK recently ran a virtual event. Unlike much of what we've seen to date, it worked well. Here's how.
AstraZeneca began using ServiceNow within its IT function years ago, but is expanding its use case in a number of areas to help its scientists push boundaries.
BP has said that it wants to be carbon neutral by 2050. Key to this is also rethinking IT and digital, where it has adopted a common data model using ServiceNow.
CIO Claudia Plattner details how Deutsche Bahn Systel is rolling out the ServiceNow platform to automate IT provision and change how users think about technology.
Mid-size enterprises are key to post-COVID recovery - but they need business technology that's 'just right' to help them grow quickly, writes Unit4's Mike Ettling