In its spring release, FinancialForce delivers a customer engagement dashboard for service businesses that goes all the way back to the GL
SAP RISE in review - CEO Christian Klein responds to the "one handshake" issue, and SAP user groups air out their top questions
SAP's January RISE announcement left a wake of questions, provoking a vital debate on the role of SIs in ERP project success. Grab your beverage of choice as I take stock, via exclusive responses from SAP's CEO, as well as ASUG, DSAG, and UKISUG.
Modern software puts the third-party provider into sharp focus. What IT services value are customers getting? ASUG CEO Geoff Scott reveals recent survey data. One thing is certain: when it comes to IT services, there is plenty of room for improvement.
The Italian-based manufacturer of HVAC and refrigeration control systems is using ServiceMax as the foundation for a new way to monitor and service its products in the field.
Liberal arts education faces a difficult future, yet too many colleges cling to their status quo. Not so at Colby College. Here's what I learned about their groundbreaking initiative to integrate AI and ethics into their program, via the Davis Institute.
Apps are from Mars, data is from Venus, can APIs marry the two? An interview with SnapLogic CEO Gaurav Dhillon
In a wide-ranging interview, Snaplogic CEO Gaurav Dhillon discusses how to avoid 'chaos at scale' when moving enterprise IT to API-centric integration
Curiosity may have killed the cat, but it can be a major enabler to useful exploitation of data analytics at a business level, if the right culture is in place.
Cisco is starting to see the benefits of acquiring first AppDynamics and later ThousandEyes as it integrates the two performance monitoring products
Ivanti CEO Jim Schaper sees an opportunity to capture mid-market buyers that need solutions to solve problems created by our new ‘anywhere work’ reality.
This may not be the perfect time to overhaul your ERP, but you can still modernize IT capabilities with an API-centric approach. Neptune Software's Matthias Steiner shares some real world examples.
New Relic is expanding its observability and AIOps functionality, but what do these buzzwords actually mean for IT organizations and the businesses they support?