CEOs have had a crash course in unprecedented circumstances this spring. So where do we go from here? West Monroe provided diginomica with a look behind their recent CEO survey - and fielded my questions on why CEO concern levels have increased.
Why your tech support services need to ‘Shift Left’
Developers know the power of 'Shift Left' - moving resources closer to users. Pat Phelan and Renee Wells of Rimini Street explain how to apply it in tech support
A big name in the tech world, O’Reilly has consistently put forward interesting ideas about the role of technology in industry and society. He sees COVID-19 as an opportunity to create real change.
Cloud-based call center vendor Five9 put in a new FinancialForce PSA system last year and calculates it saved 20,000 hours and lifted revenue by $3 million
The COVID-19 crisis has led to a sharp rise in mental health issues among tech workers and experts warn that the impacts are likely to last far longer than the pandemic itself unless tackled correctly.
I'm always up for a cloud ERP micro-vertical story. Sage Intacct approached me with a good one - a private equity scenario. Here's what I learned from Sage Intacct partner Consero Global, and their customer BV Investment Partners.
Focusing on individual strengths and minimizing weaknesses is key to creating a thriving workplace for both neurodivergent and neurotypical employees.
How to play offense with software during a pandemic
More than ever, the world relies on software and the developers who strive to perfect it, writes New Relic CEO and founder Lew Cirne
The French retail institution has re-opened its doors to a new world of different customer expectations - and needs to build out the people skills to service it.
This year's FinancialForceX was a virtual event, full of live content and learnings from the impact of COVID-19 on SaaS and IT services businesses
COVID-19 has accelerated operational focus in a number of key areas for Schneider Electric's industrial customers. What comes next?
The killing of George Floyd has put Diversity & Inclusion firmly on the CEO agenda, but how is the tech sector responding in terms of meaningful and lasting change?
The CEOs of Salesforce and Workday reflect on the perfect storm of crises afflicting 2020 and the role demanded of business to provide leadership based on sound corporate values.
Kroger is sharing its learnings from COVID-19 with other retailers in the form of a blueprint for businesses. Meanwhile earlier digital investment pays off for the grocery giant.
Uncertain times call for organizations to build the resilience, trust and courage to re-imagine new ways of working, argues futurist Terence Mauri.
Frank Recruitment Group has been working for months on preparing to re-open offices around the world, but it's not just a case of flinging open the doors and expecting staff to walk back through them.
