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Nokia's transformation journey backs up Salesforce's Customer Success pitch

Salesforce set out to bring customer success delivery under one roof just over a year ago. Some 15 months on, the concept has evolved and there are working examples on the table that can be cited.

Hiring for diversity is hard, but worth the effort - practical tips from the CEO frontline

Equality tips from women CEOs - break the wheel, leave that jerk boss behind, and don’t hire the best person for the job?

Challenge accepted - transforming from a traditional VAR to a modern VAR

Most VARs know they need to modernize to earn - and retain - today's customers, but where do you start? Acumatica's Geoff Ashley shares tips from the modern VAR playbook.

Dreamforce 2019 Future of Work panel by @philww

Dreamforce 2019 - how to save the future of work

Three tech leaders at Dreamforce discussed the impact of technology on the future of work and how to help people through the disruption

Dreamforce 2019 - previewing the top diversity and inclusion sessions

Psychological safety, ethical AI, allyship and accessibility will be the big themes at this week’s Dreamforce jamboree.

Dreamforce 2019 - the shape of things to come in a $1.2 trillion Salesforce ecosystem

IDC’s latest predictions for economic impact of the global Salesforce ecosystem conjure up some dramatic numbers.

How Workday's partner ecosystem differentiates

Workday's disciplined approach to partner pays off but will it scale?

Extracting value from ERP is not about go-live - it's about the art and science of change

The focus on ERP go-lives misses the point. There is no ‘go’ button. Successful ERP is about the art of change. Here's what Matt Smith of IFS has learned on achieving ERP business goals.

Heidi Spirgi CMSO Cornerstone presents in London 2019-11

Cornerstone evolves the talent experience for a changing world

Everyone has to continuously adapt in a fast-changing world - here's how talent experience is evolving at Cornerstone

Enterprise hits and misses - employers vs. the IT talent crunch, SAP, Microsoft and ServiceNow vs. the world?

This week - the tech talent shortage puts pressure on employers - but are they playing their skills cards right? A notable post on shifting enterprise software alliances gets the punditry speculating. Event season rolls on, and so do we. But some drivers run into problems in the whiffs section.