Tata Steel casts new outsourcing contract remotely during the height of COVID-19 lockdown
COVID-19 locked down tech workers for Tata Steel and TCS, but an outsourcing handover and contract was successfully forged via Teams
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Inforum 2020 - cloud adoption is just the beginning. Tracking the burning questions with Infor's CTO
With Inforum 2020 in high gear, we picked up specifics on CloudSuite adoption. My chat with Infor CTO Soma Somasundaram went behind those numbers. I close out with the burning questions worth tracking.
Friday Rant - why Agile development is a fad, not a proper engineering approach
A UK standard bearer and assurance expert takes a sceptical stance on Agile development…a bridge too far?
Tackling the global digital skills crisis - national approaches to an international issue
As countries around the world face an ever-deepening digital skills crisis, the solution to the problem should be global collaboration.
Why we’ll want to go back to the (digitally enriched) office
Do we need to rethink what the office is like to encourage a return to the workplace? Salesforce's Peter Coffee presents the case.
Salesforce/ServiceMax detente continues with Asset 360 field service launch
The first fruit of Salesforce Ventures investment in ServiceMax appears in its asset-centric form.
It’s time to get rid of the 4-hour service window
There's a need for field service operations to level up, argues Salesforce's Eric Jacobson.
B2B selling in a COVID-19 economy - digital acceleration changed the status quo. Can ROI selling help?
B2B sales teams ran into the mack truck of the pandemic economy. Amidst the adversity, lessons on the digital future of B2B sales are emerging. But how do you sell when budgets are frozen? Bring on an ROI selling discussion with Mediafly.
How Al Rabie brought IT and business together to weather a changing beverage market during pandemic conditions
Never mind COVID-19, a sugar tax changed the business landscape for drinks manufacturers – but an ERP upgrade helped change the dynamics, writes Michael Ouissi of IFS
How VR oils the training wheels for BP when remote is the new normal
Oil giant BP is using Virtual Reality to onboard and train its engineers in complex areas – from offshore oil rigs to workplace diversity.
How Box found a better way to share COVID-19 info with staff
With several digital teamwork tools in use, staff at Box needed a central resource for COVID-19 info. The answer turned out to be a Jira Service Desk portal
Enterprise hits and misses - Target wins retail (for the week), but consumer behavior flummoxes experts
This week - in your TikTok-free edition of hits and misses, Target wins the retail game for the week, but not all retailers are digital victors. The new-normal consumer gets a careful look, but defies predictions. Whiffs include overhyping Google as an educational disruptor.
"The only way to close the skills gap is to close the opportunity gap" - the CEO of Revature wants to change how programmers are trained and hired
I took a break from writing about skills development - Revature lured me back in with their ambitious plans to close the tech skills gap. My talk with CEO Ashwin Bharath opened up a worthwhile debate on the future of work.
API integration of microservices needs more than a service mesh
As enterprises turn to microservices for business agility, they need an API architecture for integration that goes beyond service mesh, writes Software AG's Dr Stefan Sigg
