Customer success from the viewpoint of IFS customer Hexagon Agility This article is sponsored by:
A business value assessment and a customer success contract helped IFS customer Hexagon Agility achieve its goals when putting in a new S&OP system.
The new professional and IT as a service
Enterprise hits and misses - Retailers' pre-holiday news is problematic, Amazon's layoffs wake up Alexa, and low-code gets a reality check This article is sponsored by:
This week - Walmart and Target issue mixed earning news - where does consumer sentiment lie? Amazon's pending layoffs are another wake up call, and Alexa teams are impacted. Flexible work data is complicated, as is low-code adoption. Your whiffs include Web3 vinegar from yours truly.
PTC's field service long game pays off with $1.46 billion purchase of ServiceMax, complete with "Salesforce angle" This article is sponsored by:
PTC has waited a long time for this moment, but yesterday's announcement of a ServiceMax takeover has been worth that wait, according to CEO Jim Heppelmann.
British Government department DEFRA finds NextGen talent with ServiceNow skills programme This article is sponsored by:
The Department for Environment, Food and Rural Affairs (DEFRA) was struggling to compete with the private sector to attract ServiceNow talent - so it decided it would help train the next generation of talent.
CIOs putting the foundations in for digital leadership This article is sponsored by:
The annual Nash Squared Digital Leadership Report reveals CIOs are rearchitecting the underpinnings of digital business
ServiceNow’s Chief Strategy Officer, Nick Tzitzon - ‘Let’s open the floodgates and rethink how businesses run’ This article is sponsored by:
Long-time advisor to ServiceNow CEO Bill McDermott, Nick Tzitzon, offers his thoughts on how businesses can succeed in an increasingly complex environment.
Freshworks turns in strong Q3 as new President Dennis Woodside outlines the growth plan This article is sponsored by:
Freshworks will be scaling up its customer prospect focus, but not chasing multi-million enterprise deals.
Software AG Q3 keeps growth on track amidst management changes This article is sponsored by:
Software AG gets growth back on track in Q3 with a new CRO in place and a change of CFO coming next. We catch up with Sanjay Brahmawar, CEO.
ServiceNow beats Q3 estimates and announces RiseUp to skill one million people on Now platform by 2024 This article is sponsored by:
ServiceNow CEO Bill McDermott said that the number of customers paying over $10 million in annual contract value grew 60% year over year.
Data scientists versus domain experts - who will be the key to better AI? This article is sponsored by:
Is the data science skill set short-lived? As we look to the future of AI, data scientists will need to expand their domains - and industry experts could turn out to be the best data scientists of all.
Learning Management Systems stink! Valoir research exposes a need for an urgent rethink of workplace learning This article is sponsored by:
Learning and career development opportunities in the workplace are critical to attracting and retaining employees. So why are so many employers falling short in this respect?
The view from India's services giants - digital transformation appetite is still strong, but there's a new reality taking shape This article is sponsored by:
Organizations are still looking to accelerate their digital transformation benefits, but with the turbulent macro-economic environment, cost take-out is increasingly on the agenda.
Options and agency turn businesses into sticky software customers
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How does software drive customer loyalty? Raju Vegesna of Zoho explains what makes enterprise software sticky for customers.
