Tercera leads a $5.6 million round in Hakkoda, which it has 'co-incubated' to create a pureplay data engineering services firm specializing in Snowflake projects, delivered in an XaaS business model
Strong revenue growth at Freshworks as it makes its first public earnings announcement since its IPO.
Over the years ServiceNow has shifted and adapted, as buyers grew aware of the platform’s capabilities. And now CEO Bill McDermott tells us about what could be perceived as a new era for the company.
Coventry Building Society rethinks employee service during COVID-19 with ServiceNow
Coventry Building Society brings a virtual agent and a ‘genius bar’ experience to employees, using ServiceNow, to reduce demand on the service desk.
Making the move to unified software services - risk or opportunity?
As enterprise applications continue to grow and evolve, how do CIOs ensure their support models are able to keep up with business demand? Pat Phelan of Rimini Street offers three ways that unified software services can help.
Why CIOs must embrace the tech bounceback culture
The need to react to IT disruption will keep businesses on their toes even as the effects of the pandemic subside. Steve Dunne of Workday shares what some did with the resources available to them to bounce back.
CEO Bill McDermott can even spot a silver lining in the supply chain crisis...
Why enterprises should look to open source to solve their observability challenges
With rising adoption of microservices and 5G on the way, technology observability has a new level of complexity. Marck Robinson of New Relic explains why it needs to be open, and how we get there.
At a time when skills shortages are rife across the tech industry, finding new ways to source, attract and engage women makes sense. Here are some suggestions.
This week - American Express comes out with a flexible work policy of note, but employers still struggle with talent and diversity issues. AI faces issues of scale, and generates plenty of whiffs along the way. Readers are only too glad to help with Facebook's renaming.
The symbiotic relationship between CIO and CMO can - and should - be business positive. Here's how.
New Relic has acquired CodeStream to bring observability directly into developer workflows in the IDE and help them build better software.
University of Texas at San Antonio betters employee experience with ServiceNow - learnings and benefits
UT San Antonio has been engaged in an extensive ServiceNow rollout over the past two years - including everything from ITSM to HR.
