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In pursuit of General Intelligence - Dynatrace and the death of the dashboard This article is sponsored by:

Dashboards have become the mainstay user interface for the majority of systems management implementations – with some vendors even heard to talk about 'a dashboard of dashboards’ – but that could all change as AI tools become integrated into management systems code and the move to self-management, self-healing and autonomy gathers pace. 

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ServiceNow’s latest release - San Diego - pulls together hyper-automation capabilities and introduces new UI This article is sponsored by:

ServiceNow’s San Diego release feels like a culmination of the workflow vendor’s efforts in recent years - bridging silos and fixing processes with its new automation engine.

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The best mix of cloud skills? Fewer technical IT experts, more business process specialists This article is sponsored by: Unit4 logo with tagline 250x150px

With the proliferation of cloud technologies, there’s an urgent and growing need for people with business process expertise and a rapidly fading demand for traditional technical IT experts, as Shivkumar Gopalan illustrates in Unit4’s own story.

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