Tercera invests in fintech SI Zennify, a Salesforce and nCino consultancy specializing in financial services, with a focus on diverse recruitment and strategic integration
With the Omicron variant stealing headlines, spring event planners are in scramble-or-pray mode right now. That's where hybrid events could come in. But how do we pull it off? Here's some tips - and a visual tour - from my video chat with Paul Richards of HuddleCamHD.
The experience of this University of South Florida research organization shows that moving ERP data to the cloud takes careful planning, but the shift brings big benefits.
Everything we’ve assumed about developers is wrong. Why tomorrow’s great tech leaders are today’s poets, linguists and saxophonists
Bootcamps aren't the answer - Rey Perez of New Relic explains why the next generation of engineers will need to be true creative thinkers to meet the needs of tech companies.
John Appleby detailed during his keynote speech at the Avantra Summit why automating SAP operations is essential for the wellbeing of managers - and retaining talent.
Low code development feels like it’s at peak hype. But, why? We speak to ServiceNow’s Creator Workflow chief to better understand the rise of the citizen developer.
Webber Wentzel - driving innovation for South Africa’s legal sector
The pandemic didn't stop the wheels turning for law firms. Workday's Steve Dunne interviews Warren Hero, CTO and CDO of Webber Wentzel about how technology was used to thrive in a challenging time, and the road ahead.
It might not be a 'hole in one' but the operational and efficiency improvements brought by adopting Freshservice have delivered significant benefits.
Riding a surge, funding for InsurTech startups totaled $10.5 billion in the first nine months of 2021. But why? You can point to insurers running on legacy tech - but it's not that simple.
African Bank replaced a 20 year old ITSM tool with Freshservice and quickly realized the potential of the platform goes well beyond the realms of IT.
Experience4U - how engineering consultancy Buro Happold is automating around its on-prem ERP
Engineering consultancy Buro Happold is using Microsoft Teams and Unit4's Wanda chatbot technology along with other tools to automate previously manual processes.
The "Walmart of Europe' took a simpler approach to its service needs and gained quicker benefits as a result.
Freshworks has made a number of product announcements today, including a new integrated stack for start-ups and expanding Freshservice into IT Operations Management.
IT Operations Management - the art of easy
The noise from service disruption issues has left ITSM and ITOM teams unable to hear themselves think. Joy Su of Freshworks offers a way to turn down the volume with an easier solution.
The RISE with SAP debate on partner accountability led me to an adventure in customer success KPIs - and a dialogue with SAP Executive Board member Scott Russell. In this diginomica exclusive, I review what I've learned so far.
An interview with spend management vendor Coupa's CIO on the importance of the long view in IT strategy and the need for political skills as well as tech
