Chevron rolls out ServiceNow for global IT operations in just 7 months
One of the world’s largest energy companies, Chevron, replaced BMC with ServiceNow for ITSM for thousands of users.
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ServiceNow expands employee safety and well-being services to help the C-Suite manage return to workplaces
We speak to Blake McConnell, ServiceNow’s SVP Employee Workflow Products, about how employee safety and health is top of mind for companies grappling with the COVID-19 pandemic.
Knowledge 2020 hackathon celebrates health and automation use cases
ServiceNow’s Chris Pope takes us through the top use cases from the Knowledge 2020 hackathon, where it’s clear that COVID-19 had an influence on developers.
Slaughter the sacred cows or get out! Digital and organizational transformation post-COVID-19
Digital transformation veteran Mike Bracken argues that the current COVID-19 crisis will expose those organizations that think that change is all too difficult for them to manage.
Saab recognizes the importance of ‘experience’ for new hires as it standardizes on ServiceNow HR
Swedish defence company Saab brought together all functions across the enterprise to roll-out ServiceNow HR and rethink employee onboarding.
How tech internships and mentoring should work in lockdown
MongoDB’s Dominic Wellington explains the importance of internships and mentoring - even in lockdown - and gives guidance on how to make them work as COVID-19 persists.
Five causes of poor availability to watch out for
Poor availability always hits at the worst possible time. New Relic's Lee Atchison outlines five of the main causes in digital applications
Do you speak machine? Your customers may need you to
Service technicians need to learn to speak machine and work closely with automation, writes Mark Homer from ServiceMax
New Relic Edge chases your digital tail so you don't have to
New Relic brings out a cloud-based service for intensive distributed tracing to help monitor performance across fast-moving microservices deployments
McDermott pitches ServiceNow as the ‘platform of platforms’ at Knowledge 2020 kick off
CEO Bill McDermott welcomes attendees to ServiceNow’s virtual Knowledge 2020 event by doubling down on the company’s workflow USP.
Talend CEO Christal Bemont - authenticity is critical to making female tech CEOs a non-topic
A female tech CEO really shouldn't be something that stands out for comment, but there's work to do to challenge the male-dominated 'elite' status quo.
How Newsela connects data across the customer lifecycle - and gives teachers a platform for remote learning
Helping teachers teach is a worthy mission - now more than ever. But you can't deliver without data on customer needs. Here's how Newsela put their marketing and data initiatives together.
ServiceNow confident during COVID-19 crisis as it nears 1,000 customers with over $1m contract value
ServiceNow CEO Bill McDermott outlined the company’s Q1 numbers, which saw subscription revenues up 34% year on year.
Virtual leadership is the new imperative, and the business of IT rolls on - what we’ve learned from our customers since COVID-19
COVID-19 brings curveballs-a-plenty - SAP customers are no exception. ASUG CEO Geoff Scott reveals lessons from ASUG members on S/4HANA projects and more - including the high stakes of virtual leadership and why virtual events matter, if you can do them right.
