ServiceMax CEO Neil Barua talks about the company's mission, earnings and partners - and why he wants service technicians to get the digital tools they deserve
How service organizations are unlocking asset data to boost profits
Data is a valuable commodity, yet service leaders are still reluctant to trust asset data when it lies in disparate silos. Joe Kenny of ServiceMax asks, are you getting the most out of asset data?
Freshworks has a strong opportunity to sweep up mid-market customers that recognize the modern, changing demands of both customers and employees.
Software AG CPO Stefan Sigg on the role of webMethods in an API-first, microservices world
Can webMethods help connect longstanding enterprise IT assets into a modern, API-first, microservices-based architecture? We asked Software AG's Stefan Sigg and he told us, "Somebody has to clean up the kitchen!"
The COVID crisis boosted digital transformation and cloud adoption, but where next for Salesforce and its partners?
This year's Dreamforce isn't the city-stopping jamboree of the 'old normal', but it's acting as a forum for debate about what that much vaunted 'new normal' is going to look like.
How the growing cloud economy is creating jobs and fueling innovation
We're undergoing one of the biggest transformations in business history, says Salesforce's Peter Schwartz. Are you ready?
ServiceNow’s latest platform release - Rome - includes a new Employee Center, which integrates with Microsoft Teams, and ties together services across multiple departments.
Salesforce unveils more tools for workflow automation today, including MuleSoft RPA, document scanning, and digital process automation targeted at specific industries
ServiceNow Chief Financial Officer Gina Mastantuono gives insight into how the workflow vendor is thinking about its future customer base and growth prospects.
So Twitter acquired Nuzzle, and now the service is offline. Enterprise curators have options to consider - such as upstarts like Tweetshelf and Murmel. But why curate? And why bother with social news aggregation? Read on.
Workday deepens its proposition for the services industry with the acquisition of services CPQ specialist Zimit.
Last week's Salesforce announcements give pointers to how sales is changing in a digitally connected world, as business adapts to XaaS
Is there a place for citizen developers in multi-disciplinary teams? How to make the new low-code era work
"Citizen developers" are supposedly everywhere these days, but do they realistically have a place in multi-disciplinary teams? Matthias Steiner of Neptune Software continues the discussion on low-code in action.
Reskilling in the mid-market will jumpstart its recovery
How do we jumpstart the mid-market recovery? It starts with reskilling, explains Raju Vegesna of Zoho.
Shifting from waterfall development practices to agile, DevOps and low-code isn’t easy - but Zurich Insurance UK has seen huge benefits for the business.
