French firm Atos is paying out to acquire digital credentials in the shape of Indian supplier Syntel.
AI isn't necessarily dumb - we're just defining it wrong. That's what I took from my podcast chat with Brian Dennett of Enable AI. Here's his machine learning lessons pulled from their own projects.
As its Cloud Next show gets under way, we get some insight into how Google sees the future of AI and machine learning in the enterprise
Thousands of AI engineers, scientists and entrepreneurs are just saying no to building autonomous weapons. They are probably coming anyway.
As Salesforce buys Datorama and Workday acquires stories.bi, we ask can enterprise application vendors ever get enough AI in their product portfolios?
Guru adds AI-powered suggestions to proactively bring relevant knowledgebase answers to customer service agents and success teams
Why customer experience is so elusive, and AI is even trickier - a chat with the implausible Esteban Kolsky
Ever wanted to corner analyst Esteban Kolsky and ask him why he's such a grouchy, err, inspiration? Well, at Salesforce Connections, I did just that. Here's a boiled down version, focusing on the elusive problems of customer experience and AI that matters.
Engineer.ai is an application developer that is using AI tools to design, project manage and price the work.
This week - diginomica's female contributors kick ass (as usual), and frame the issues for women in tech. Plus: pseudo AI gets exposed while the debate over the future of work rages on. Community debates spark (and are sparked). Your whiffs include - my own celebrity Instagram account?
Ocado’s tech story keeps getting stronger, even if it comes at a cost to the bottom line.
Salesforce rounds out its AI-infused Service Cloud Einstein offering with bots and predictive smarts designed to enhance the customer experience
Cloud ERP is too often hindered by lack of ability to pull in external data sources for decision making. At PowerPlex 2018, Baker Tilly showed how industrial analytics can make a bottom line impact for Plex customers. The use case is instructive.