This week - the U.S. and the UK get mediocre grades on AI responsibility. SAP grabs omni-channel player Emarsys, and we take a hard look at the pending cash flow crunch. Your whiffs include some world-class employee relations gaffes, and a cheap shot at Subway restaurants, if that's possible.
Work management vendor Workfront has developed a maturity model for work automation that maps to how it sees digital teamwork evolving in the enterprise
This year's Signal sees Twilio expand its support for video, frontline workers, integration and IoT as organizations look to rapidly build out digital customer experiences
At Oracle Live, the vendor shared examples of its journey to a more customer-centric organization typical of the SaaS industry
By upping its game around fraud protection, CurrentBody sees order approval rates increase to over 98% and chargeback rates go down to under 0.5%
A new global index out this week ranks the US and the UK as the highest scoring regions in terms of preparedness for using AI to deliver public services. But they fall short when it comes to a responsible approach.
Reddit turned to AI to stop its notoriously poor Search remaining a meme, with dramatic results
This week - applied data science brings analytics project lessons, while enterprises struggle with "extreme heterogeneity." AI and automation brings a white collar wake-up call, and diginomica finally weighs in on Oracle-TikTok. We also wind up in the whiffs section.
Major insurer Allianz’s Benelux operation is using a NoSQL approach to both beat fraud and deepen its understanding of customers
Global head of data analytics at HSBC, Ranil Boteju, talks about the skills and approaches needed to building an effective data science team.
Drilling down on research on the business phases of pandemic recovery and how data plus AI-powered automation is critical to many post-pandemic business strategies.
Explainability has moved from an academic debate to a significant barrier to AI adoption. A slew of new tools and approaches are intended to address this problem - but will they close the explainability gap?
A critical look at what might happen to our cities if we get deliveries by drone.
