Robotic process automation is on a rollercoaster of hype - but we can't look away. COVID-19 use cases and remote work enablement deserve our scrutiny. Nintex and Horses for Sources weigh in.
Zendesk CEO Mikkel Svane - agility is key to a long term response as COVID-19 flattens short term growth expectations
COVID-19 has led to lots of uncertainty, so it's important to be able to react and adapt, says Svane.
Misinterpreting data comes with a price tag - Yellowfin's CEO explains why generic BI projects are off the table
I'm always up for a debate on how to derive value from data. In this case, Yellowfin's CEO stepped into the ring, with a clash of views on data literacy. He also shared how Yellowfin's customers are responding - and why generic BI is giving way to something better.
Can we draw algorithmic lessons from our immune response? How do leaders cope with anxiety? Does treating anxiety as an algorithm help us to shift behaviors? I explored these questions with startup executive Adam Goldstein.
It’s old school maybe, but what else are you going to do once your remote work is done, the kids are asleep and you feel unfulfilled or unenlightened? You get a book to expand your thinking and improve yourself...such as these ones.
When everyone is social distancing, XenZone's online mental health support service is seeing rising demand - CEO Tim Barker tells me what's next
From 'moral panic' through emotionality in buying decisions to accelerated behavioral change - COVID-19 retail observations from Salesforce Commerce Cloud's Chief Customer Officer
Adriana Bourgoin, Salesforce Commerce Cloud's Chief Customer Officer, shares her thoughts on how the retail sector is working through the current COVID-19 crisis.
New product releases in the AIOps market come under scrutiny.
When increased automation meets an ageing skilled workforce, it's time for new thinking on talent in field service, writes ServiceMax's Mark Homer
Your quickfire round of advice for managing the supply chain
Applying Machine Learning to Coronavirus data is tempting - but deeply problematic. DataRobot shared lessons on working with smaller data sets, but the predictive limitations of ML for assessing pandemics go much further.
A to-do list for developing ethical AI policies and practices from Salesforce's Kathy Baxter.