Pivotal acquisition foreshadows strategic shifts at VMware; VMworld announcements confirm them This article is sponsored by:
Updating the VMware strategy story, announcement by announcement.
Updating the VMware strategy story, announcement by announcement.
Another strong quarter for Salesforce with some global nuances taking shape.
Riding the waves of change in the right direction is essential, argues Salesforce's Peter Coffee.
Enslin joined Google Cloud after almost three decades at SAP. With Enslin heading up sales, and Thomas Kurian at the helm as CEO, can Google Cloud bring data outcomes to the enterprise?
The MoD is interested in the application of unmanned, autonomous and semi-autonomous systems across many military and civilian operations.
IoT devices are the latest to be targeted by black hat hackers. Are you prepared?
Given that ClickSoftware pretty much wrote Salesforce's field service software back in 2016, why did it take so long for the CRM giant to make this acquisition?
The AI Lab will sit within the new digital central unit for the national health service - NHSX.
A new cloud-based service management system from Symphony SummitAI has drastically slashed mean time to repair (MTTR) rates at the airport.
The confidential, 24/7, non-profit helpline worked with Greenshoot Labs on an AI-powered chatbot that deals with easy cases and prioritizes others for expert volunteers to handle.
Lots of different things to pay attention to these days: Lease accounting, frothy tech stock prices, CX troubles and much, much more. July was definitely a month where tech firms weren’t on vacation.
AI marketing literature extols the benefits of algorithmic hiring. But the problem of algorithmic bias and hiring fairness raises serious questions.
With the rise of artificial intelligence and machine learning, it's time to set a compass for ethical AI. Workday's Chief Privacy Officer Barbara Cosgrove offers four guiding principles