As Oracle Live kicks off, Steve Miranda previews the state of Oracle Cloud Applications - via customer stories. Our back-and-forth includes the tedium of vendor wars, pushing for deeper cloud ERP benefits, and whether AI is mature enough to help supply chain customers.
Does applying AI to insurance ratings and FICO scores improve fairness? The insurance industry says yes, but the data points to AI fairwashing. It's time for a change.
Be realistic, focus on privacy and don’t forget to ask the patient - what healthcare digital transformation really needs to be successful
Big vision ideas for health sector digital transformation need to be tempered with practical considerations based on real world concerns and attitudes. Some top advice from four expert commentators.
As financial anxieties and stress shot up through the pandemic, consumers and business leaders have turned to artificial intelligence to take the strain. Juergen Lindner breaks down the findings from Oracle's latest research.
Williams Sonoma's digital transformation marathon models a strong design for the Vaccine Economy's new world of retail
Williams Sonoma has put the time, the effort and the money into omni-channel transformation over the years; it paid off in the COVID crisis and sets the retailer up well for the post-pandemic world.
Once archetypal 'frenemies', Salesforce and ServiceMax are now BFFs - and there's good reason for that, argues Salesforce's Denise Dresser.
AIOps has become an embedded part of technology language in the last few years, but is still shrouded in misinformation. Guy Fighel of New Relic busts seven myths to demystify AIOps
Maximize 2021 - ServiceMax CEO Neil Barua on supporting the field service sector through an inspirational year
ServiceMax CEO Neil Barua reflects on a busy 12 months as customers on the frontline of the COVID crisis looked to the field service management firm for the tools to help them fulfil their critical roles.
Salesforce taps AI to do the 'heavy lifting' in identifying the right contacts for successful Account-Based Marketing
Salesforce drafts Einstein to pick up the manual 'heavy lifting' involved in creating successful ABM campaigns.
Today, IFS kicked off one of the biggest news days in their corporate history with the launch of IFS Cloud. But what is driving this shift? And why is the phrase "moment of service" in the middle of all this? That's enough for a meaty discussion with IFS CPO Christian Pedersen.
Cimcorp's moment of service is founded on breaking down silos to bring together data and value for its customers. Michael Ouissi of IFS explores the pressure points along the road to servitization
Manufacturers are obsessed with quality - but have they reached a wall with the tools at hand? Fero Labs is seeking to change that, via a practical application of "explainable" ML and IoT.