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Australia’s intellectual property agency goes all in on user design, DevOps and AI This article is sponsored by:

IP Australia is using Pega as its case management system, but has also undergone a transformation in the way it works, to meet customer expectations.

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Just another (AI) brick in the wall This article is sponsored by:

In the first of a two-part conversation with Databricks CEO Ali Ghodsi, we explore at the present realities of why many companies get Artificial Intelligence and machine learning wrong

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Enterprise hits and misses - AI hits the curve, SAP subverts the two-speed enterprise This article is sponsored by:

This week - AI isn't intelligent until it gets to causality. Sapphire Now begins with CRM swagger - bring on the analysis. Plus: Microsoft gets Github, but why? Your whiffs include a tour of Twitter support dystopia via my pals at Intuit.

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Pega CEO tells the enterprise software industry to ‘get real’ - builds on automation and low-code capabilities This article is sponsored by:

Alan Trefler isn’t afraid to say what he thinks and at Pega’s annual user event in Las Vegas, he didn’t disappoint. Pega is making a big drive towards low-code and automation.

Alan Trefler, CEO at Pegasystems
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Intelligent automation works best with cultural transformation This article is sponsored by: ServiceNow-Primary-Logo-sidebar

As intelligent automation spreads through the enterprise, business leaders must make sure it's accompanied by cultural transformation for best results, writes ServiceNow's Jason Sutton

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Insurance giant Aflac transforms people and systems to pay claims in just one day This article is sponsored by:

Aflac is the US’ largest supplement insurance provider and it is using Pegasystems to automate and rethink some of its more complex processes.

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Welcome to IQMS! This article is sponsored by:

Connected manufacturing has an important place in diginomica's view of the frictionless enterprise. We'd like to welcome IQMS to our partner roster, and give you a preview of how their manufacturing field views will make a difference to readers.

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Want to be a customer-focused manufacturer? You need these five quality metrics This article is sponsored by: IQMS_300px

Manufacturers run better with metrics. But if your systems are siloed, metrics can't help you. And what data should you be acting on? In the IQMS diginomica debut, Louis Columbus shares five manufacturing metrics that matter.

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AI today and tomorrow is mostly about curve fitting, not intelligence This article is sponsored by:

Important academic discussions around the 'intelligence' in AI are emerging. They help level set the reality of what's possible now and into the future. Here's your guide as to what is real and what's imagined.

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SAP startups, SAP.io style - spotlight on women-led initiatives This article is sponsored by:

The enterprise is changing - and so is SAP's approach to fostering startups. As we head into Sapphire Now, it's the perfect time to amplify the efforts of SAP.io. Here's two female-led, fashion industry upstarts that made an impression on me with their push for fresh solutions.

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Customers want AWS to do more to democratize cloud and machine learning This article is sponsored by:

AWS customers say Amazon should do more to democratize its technology such as machine learning as well as helping to build cloud skills

People raise hands to vote in conference hall - Photo by Edwin Andrade on Unsplash
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