The B-word(s) - Block, business and Brexit This article is sponsored by:
Salesforce COO Keith Block has some candid comments on Brexit, international expansion and U.S. data privacy regulations.
IoT robotics and AI
Enterprise hits and misses - Intel confronts itself; robots come as a service while humans reconfigure This article is sponsored by:
This week - Intel faces a leadership challenge while the business model gets a grilling. Fresh robotics use cases bring you robots as a service (RaaS?). A new report advises humans on their higher skills ground. Plus: your whiffs include a system outage that has me scratching a satirical itch.
Can data analytics inform new business model development? This article is sponsored by:
Data analytics at the heart of business model renewal, digital transformation? Well yes - but it's only part of the story.
CommLive18 - FinancialForce employs Einstein for analytics, but not yet AI This article is sponsored by:
At CommLive18, FinancialForce launches PSA analytics and financials reporting powered by Salesforce Einstein analytics, but says AI may have to come from elsewhere
The Robot-as-a-Service business model - go Fetch the future of logistics This article is sponsored by:
Making robots more accessible and affordable can help companies struggling to keep up with demand for e-commerce fulfillment.
FedEx recruits robot army to fight e-commerce battle This article is sponsored by:
FedEx’s Ted Dengel outlines some of the key challenges that greater automation will help the deliveries giant to tackle.
Digital transformation - tipping point or just the beginning?
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Think you’re on top of digital transformation? Try explaining it to someone else, suggests Salesforce’s Tony Colon.
Amazon, Microsoft, Salesforce back Tact.ai to take the friction out of sales This article is sponsored by:
Amazon, Microsoft and Salesforce all invest in Tact.ai, a conversational computing startup whose voice-driven intelligent workflow automation takes the friction out of sales
Talend CEO - IT must get unstuck from a legacy cycle to turn data into a business asset This article is sponsored by:
Talend Connect brought heady conversations about avoiding cloud lock-in and realizing a multi-cloud, serverless potential. But as my conversation with CEO Mike Tuchen shows, it's really about a practical way to fund innovation within IT budgets - and deliver data assets to the business.
M&S teams up with Microsoft for AI retail gambit This article is sponsored by:
Marks and Spencer is looking to a tech alliance with Microsoft to develop new customer experiences.
The rise of the Farm-bot - ploughing through the possibilities This article is sponsored by:
A new research report to co-incide with UK Robotics Week digs into the possibilities for robots in agriculture.
AI meets the City State - what next? This article is sponsored by:
AI has the potential to transform the City State. London Tech Week took its setting as an exemplar of what could happen.
Salesforce Connections 2018 - inside DoorDash's plans to transform its customer support with AI This article is sponsored by:
For DoorDash, great customer support at high volumes is an absolute must. At Salesforce Connections 2018, I got their tips on migrating to Service Cloud, the impact of a 360 customer view, and what lies immediately ahead: Einstein service bots.
