AI, 3D, VR, AR and a new CTO - you can't fault Williams-Sonoma's digital ambition This article is sponsored by:
With a new CTO and big plans for more tech investment, Williams-Sonoma remains ahead on retail digital transformation.
With a new CTO and big plans for more tech investment, Williams-Sonoma remains ahead on retail digital transformation.
Michael Natusch explains financial services firm Prudential’s strategy around artificial intelligence (AI) - focusing on causation and correlation.
This week - an epic series on women in tech brings new lessons. Plus: RPA investment gets real, while ROI questions linger. Your whiffs include robot goofs. And: I throw United Airlines under the bus for good.
CRM chief Mike Rosenbaum tells us how Salesforce Essentials puts SMBs right at the heart of the cloud giant's sales and customer service products
Accenture sees a bold new age of "citizen AI" ahead. But there's a warning attached: we better get testing right. Here's what Accenture told me about their efforts to root out data and algorithmic bias.
Artificial intelligence brings automation and insight, but the CFO’s role as strategist, operator, catalyst and steward cannot be done by machines writes Unit4's Matthias Thurner
The EU will look to build a framework, based on expert input, on the thorny ethical and legal issues surrounding artificial intelligence (AI).
The EU will establish a working group to gather expert input on the difficult, but fast moving, subject of artificial intelligence (AI).
Machine learning misconceptions can sink an AI project. That was Mike Salvino's message to the service industry pros at HfS FORA New York City. Here's his ML pitfalls - and how to avoid them.
Robotic Process Automation is a potent topic because companies are far enough along to share proof points - and frustrations. But is RPA just an efficiency driver? And how does AI fit into the mix?
This week: AI's disruptive impact on the legal system (and hacking it from within). Also: why software user events need a rethink. Your whiffs include failed Twitter apps, and robots flipping burgers (and humans).
Where can field service providers find the true value of AI? It's all about using data to get results says Athani Krishnaprasad of ServiceMax from GE Digital
Thou shalt kill? Ethics is an increasing topic of debate around AI, but what about the challenges that new tech poses to the established legal system as we understand it?