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Salesforce updates its automation tools with RPA, document scanning and low-code for industries This article is sponsored by:

Salesforce unveils more tools for workflow automation today, including MuleSoft RPA, document scanning, and digital process automation targeted at specific industries

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Robophobia and how to cure it - why robots need to meet human needs and not just look like us This article is sponsored by:

China’s World Robot Conference showcased a fast-maturing industry and exposed the contrast between the real world of robotic innovation with what the public and media imagine the future will look like.

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Perform 2021 - inside the Planful Predict announcements, and how planning must change This article is sponsored by:

As Planful Perform 2021 kicks off, Planful announces their second predictive application, Predict: Projections. But why do finance teams need AI/ML planning tools - and how should they be designed? Here's my show preview with Planful's CMO and CTO.

Planful CTO Sanjay Vyas
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Enterprise hits and misses - vendors ratchet up the hybrid work stakes, and ERP gets a new direction This article is sponsored by:

This week - ERP gets a new direction, via a shove from best-of-breed players. The future of hybrid work is up for grabs, as vendors jockey for position. Strained supply chains test us, and high-risk AI systems spark debate. In the whiffs section, I take issue with a remote work report.

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Salesforce Service Cloud introduces AI-powered workflows, Slack integration and conversation mining This article is sponsored by:

The Salesforce Service Cloud aims to make the contact center a ‘Digital HQ for service teams’.

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Enterprise hits and misses - AI use cases get ugly, third party cookies crumble, and digital burn-outs get a pep talk This article is sponsored by:

This week - AI use cases span the good, the bad, and the ugly. Third party cookies are crumbling; digital burn-out gets a treatment plan. Retailers get an omni-handle, and I take issue with the "headless revolution." Your whiffs include Tesla and Facebook's latest AI woes.

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How AI can help transform finance professionals into strategic influencers This article is sponsored by: Unit4 logo with tagline 250x150px

Finance teams using artificial intelligence (AI) are outperforming their peers — and many professionals look destined to become strategic 'influencers'. Gordon Stuart of Unit4 shares the new research revealing some intriguing shifts within businesses.

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Can AI displace content creators? For B2B content, the answer is no - but with a disconcerting asterisk This article is sponsored by:

One surefire way to get a rant out of me: tell me that AI is going to displace creative professionals. But this year, one article managed to shake me up a bit. Can AI change the meaning of quality and social engagement for B2B content?

 Assorted mechanical robots photo by Jehyun Sung on Unsplash
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Anthropology and AI - a winning combination for GainX CEO Angelique Mohring This article is sponsored by:

Angelique Mohring's career has embraced law, archaeology, anthropology, mentoring, and FinTech, Now she's helping executives predict what the future holds.

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How did a proprietary AI get into hundreds of hospitals - without extensive peer reviews? The concerning story of Epic's Deterioration Index This article is sponsored by:

How is it possible for proprietary AI models to enter patient care, without extensive peer reviews for algorithmic transparency? That's a question we should be asking about Epic's Deterioration Index, which has been utilized for several use cases, including COVID-19 patient risk models.

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Why urban drone deliveries are an insane idea - flying above the hype This article is sponsored by:

Drone disciples may be evangelical in their fervor about the use of the technology for urban delivery, but there are many reasons to be agnostic, if not a downright atheist on the subject.

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