The Year That Was - the Madeline version This article is sponsored by:
Madeline casts her eye back over a busy 2018 in tech.

Madeline casts her eye back over a busy 2018 in tech.
Dennis takes a look back over 2018 in tech.
This week - we peel back the AI hype in search of use cases. ERP and SaaS vendors get an intellectual spanking. Plus: I hand out my annual cheeky enterprise blogger awards. As always, your whiffs - this time in 5G.
A look back over a year of innovation in AI
Rather than making us redundant, all the evidence says that AI amplifies our potential. Infor's Rick Rider explains how AI can make us better at being human
A better end to calendar 2018 than a year ago as Ellison continues to bait Amazon.
Marketing and Sales working in harmony for the greater good...or fighting like a bag of cats. Salesforce's State of Marketing Report suggests progress.
A follow-on look at the Amazon reInvent conference offers room for further reflection.
In the aftermath of Amazon abandoning its AI hiring initiative, AI for HR remains a volatile topic. This fall, Montage issued fresh data on AI in HR. My exchange with Kurt Heikkinen, President and CEO of Montage, brought the debate into focus.
Customer-led learnings are the best as they come from real-world experience. Six top tips here courtesy of Sumair Dutta.
We've all heard about how AI is changing marketing software and analytics. But what about AI's impact on web content management? Yes, it's happening. Barb Mosher Zinck gets an inside look from Jan Haderka of Magnolia.
Workato packages up workflow automation for customer and employee journeys and chalks up investments from SaaS giants ServiceNow, Workday and Salesforce
IoT for field service goes mainstream as Salesforce packages up Internet of Things capabilities for use by customer service, support, and field staff