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The Year That Was - the Jon version This article is sponsored by:

Jon's year brought him from AI hype overload to use case inspiration and back again. Hot topics include the digital skills gap, the farce of customer experience, and the return of the best of breed enterprise.

JON

Enterprise hits and misses - peeling back the AI hype, and handing out this year's cheeky blogger awards This article is sponsored by:

This week - we peel back the AI hype in search of use cases. ERP and SaaS vendors get an intellectual spanking. Plus: I hand out my annual cheeky enterprise blogger awards. As always, your whiffs - this time in 5G.

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